What is Rapid Prototyping?

What is Rapid Prototyping?

If a picture tells a thousand words, then an interactive prototype tells 10 thousand…which is coincidentally the length of your detailed business requirements documentation. The Challenge Technology ecosystems are continuously becoming more complex. Software is aging and needing to be replaced or re-designed to meet changing user expectations. While our screens sizes have shrunk for many...

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Are you Engaged with the Right Customers When Designing your Digital Customer Experience?

Are you Engaged with the Right Customers When Designing your Digital Customer Experience?

We’ve all had the experience of having a mobile app updated or having our organization roll out new software only to ask ourselves, “who created this thing? It’s so confusing!” or “This seems like it was designed by someone who has never had to do…X.” The impacts can be low usage, adoption, calls to the contact center, or users taking their business...

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Loyalty Expo 2014 Recap

A couple weeks ago I went to Loyalty Expo 2014 in Orlando FL to hear industry speakers discuss new strategy and approaches to customer loyalty. The conference was hosted by Loyalty 360 and featured speakers from well known loyalty pioneers Epsilon, Brierley + Partners, AIMIA, Kobie, Maritz, and Comarch. Here are some of the speakers and highlights: “Is Your Loyalty Program Positioned to...

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SharePoint 2013: Sites Hub

Are we losing our sense of vanity? MySpace is culturally irrelevant in the social landscape and with the new release of SharePoint 2013 it seems we are losing the My Site. Welcome, the Sites Hub. The Sites Hub is one of SharePoint’s new features. The top of SharePoint pages contains new navigation consisting of 3 hubs.…

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Chicago, IL 60606
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