Business Case Analysis for Water Utilities to Strategize & Achieve Grid Modernization

Business Case Analysis for Water Utilities to Strategize & Achieve Grid Modernization

State of the water industry Water utilities are struggling to meet the demands of outdated infrastructure, changing workforce makeup, and the overall need to address inefficiencies in sourcing water. On the macro-level, population migration in suburbs and cities, reliability of water resources, rising customer expectations for real-time information, and increasing interest in water...

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Water Utility Workforce of the Future

Water Utility Workforce of the Future

If you believe, as we do, that water utilities will soon be (1) consolidating (2) driven by data (3) more customer centric and (4) pushed to innovate, then we need to discuss the water utility workforce of the future. First, we must realize scarcity is nationwide issue: 40 of the 50 states anticipate water scarcity in the next 10 years.…

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Federated or Distributed Versus Consolidated or Shared Services

A utility billing and collection services perspective Not too long ago in a galaxy far, far away, I had the responsibility of running one of the largest “meter to cash” operations in the country.  I recall my boss saying many a time during a presentation when numbers related to our scale came up “this slide says we’re big!” Scale was definitely an issue to consider in running my operation and...

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What’s Next for Water AMR/AMI?

What is the next generation view for Automated Meter Infrastructures (AMI) currently being placed into service? Have utilities fully optimized the benefits of these systems and the networks that support them? Most utilities are very familiar with the value AMI systems have brought to utilities. Points such as improved financials from the billing and customer service perspective deservedly get...

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222 W. Adams
Chicago, IL 60606
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