9 Idioms to a Successful UAT

9 Idioms to a Successful UAT

“How do we test an ERP system that we do not know how to use?” is a question often posed during ERP implementations during the User Acceptance Testing (UAT) phase. This is a tricky situation as the end users often have the most in-depth knowledge of the business processes and are most likely to find “bugs” during testing, but usually have the least familiarity with a new ERP system.…

Read More
Securing Cloud Networks

Securing Cloud Networks

Continuing our blog series on Azure Secure Cloud Migration, we will discuss Azure’s take on network control and how scalability and manageability play a role in designing a secure and functional environment. See our previous post on Talking to the Cloud for insights on architecting an Azure network. Network Access Control Network Security Groups (NSGs) are a native Azure feature to apply...

Read More
How to Talk to the Cloud

How to Talk to the Cloud

Picking up from last week’s post on Preparing to Migrating to a Secure Cloud, the first part of our Azure Secure Cloud Migration blog series, we’ll jump right in to how and why the client’s Azure network was architected. Connectivity and traffic flow between Azure, on-premises locations, and even business partners are things to consider immediately, as they impact the overall structure of the...

Read More
Preparing to Migrate to a Secure Cloud

Preparing to Migrate to a Secure Cloud

West Monroe Partners recently completed a nine-month effort to help a client migrate a large custom SaaS platform with regulatory requirements (PCI DSS v3.1, SSAE16). The engagement involved migrating on-premises systems to Microsoft Azure’s IaaS platform, and in the coming weeks, we’ll be detailing our methodology for designing and securing that environment in a series of blog...

Read More
Partly Cloudy with a Chance of Compliance

Partly Cloudy with a Chance of Compliance

As advisors to our 100+ private equity clients who use M&A activity to provide positive returns to their investors, WMP helps establish platforms, processes, and technology that can enable rapid EBITDA growth. Within the world of M&A, carve-outs and divestitures are some of the most complex situations when it comes to quickly getting the newly acquired business on the right track...

Read More

What You Need to Know about Identity Access Management

Identity and access management – the process of ensuring the right people have the right access to information – should be a key component of any organization’s security infrastructure. A sound IAM approach will not only help protect your sensitive data, it will also save you time and money. However, implementation challenges such as business system complexities, lack of defined user roles and...

Read More

‘Gapplications’ – Processes and the People (Part 3 of 3)

Stopgap solutions, what characteristic do they have in common? In part two of this series, I discussed the many faces of Excel and the idea that there is no one single solution that can address all of the functions, however manual, it can do. Functionally, stopgaps are all over the map, from workflow fixes to financial modeling fixes to reporting fixes, they lurk in all corners of...

Read More

‘Gapplications’ – Architecting for Agility in the Spaces Between (Part 1 of 3)

I was speaking recently with the CIO of a large insurance company about his greatest business challenges (as we consultants love to do). One of the key challenges he described was ‘filling the gaps’. In other words, his team was struggling to provide functionality in the spaces where their major systems didn’t reach, but doing so in a way that didn’t compromise security...

Read More

Using Knowledge Management in Your Contact Center

Contact centers traditionally hold a reputation for being an organization’s “catch all,” receiving customer contacts that range from inquiries to requests to complaints.  Contact centers receive not only all types of customer contacts but must also support all departments within an organization, from product, to marketing, to logistics to billing. The wide variety of contacts and the...

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons