Control is an illusion: Why a data center in the cloud is better than yours

I often talk with IT leaders about using public cloud technologies such as infrastructure as a service, platform as a service, or hosted multi-tenant applications.  Generally, I hear one of two different reactions: If my business users’ requirements can be supported by public cloud based technologies, I am happy to get out of the data center business (i.e., if I can push those headaches...

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Striving for Cloud Nines

The mark of IT excellence for an enterprise has historically been the delivery of services at a “five-nine” level of availability, or 99.999%. At a high level, this equates to delivering services with only 5 minutes of downtime in a given year. Those who do not operate their IT services at five-nine availability are typically aspiring toward that level of service.…

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Driving Value to the Business with the Cloud

The cloud. I’m going to be up front with you: I have a fairly strong dislike for the term. Everywhere you go its seems “To the cloud!” is shouted at you.  From television to airport billboards, advertisements are strategically placed to pique your interest on what the private cloud can do for you.…

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Unintended Consequences of BYOD

You can’t pick up a trade magazine without reading about the pitfalls and advice regarding Bring Your Own Device (BYOD) initiatives. While most organizations have not yet embraced BYOD for laptops, many have done so for mobile phones and tablets. In my experience, most organizations have focused their efforts during BYOD deployments on device security, regulatory requirements, and end...

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Private Cloud CFO Lever Hybrid-Cloud

Depending on the professional circles in which you travel, cloud computing could mean different things to different people.  Generally though, most people can (knowingly or not) agree on the NIST definitions of there being essentially three distinct variants (I’ve excluded their Community Cloud definition): Private cloud. The cloud infrastructure is provisioned for exclusive use by a...

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IT Financial Management Conference

The World of IT Financial Management Conferences, Workshops and Seminars How to Achieve IT Cost Transparency and Business Alignment Scott Fuzer, ITSM and ITAM Practice Leader, West Monroe Partners Understanding how IT enables and affects the business is more important today than at any point in history. However, few IT organizations understand how the infrastructure and applications they...

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Cloud Privacy Concerns

In the United States, historically, there have been few laws on the books to protect individuals’ privacy.  With fresh examples of data breaches in the news, over the past decade there has been a fundamental shift at both the state and federal level leading to the adoption of new data privacy laws and interpretation of existing laws to provide for greater privacy over...

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Lessons Learned From the Cloud, Part Deux

Welcome to the second post in this series on lessons learned from cloud messaging deployments. In the last post, (dated May 29, 2012) we covered four lessons learned: defining requirements before you begin, monitoring the cloud service, cloud vendor support, and having servers on-premise even though you’ve gone to the cloud.…

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Lessons Learned From the Cloud, Part One

While there are many IT services that our clients can move to the cloud, messaging seems to be most popular.  Over a series of blog posts, we are going to share a few key lessons from cloud messaging deployments. Define your requirements up front. Get them clearly documented and then let them drive all of your decisions: everything from What security features do we require in our cloud...

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