Four More Considerations for Your Next Deployment

I recently wrote a post about considerations for an international deployment – key items that need to be planned for or mitigated to avoid trouble down the road. To follow up on that post, I wanted to discuss some additional items that aren’t necessarily specific to an international deployment, but really are more relevant for any migration, large or small, local or global.…

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Notes from the CRONET Team

The evolution of massively scalable, multi-faceted, cloud based infrastructure solutions (think Amazon Web Services, Microsoft Azure, and others), has enabled an unprecedented amount of functionality to our clients. Even better, these solutions come at a cost structure unheard of even just a few years ago. Their ease of provisioning and deployment and their extremely low barrier to entry...

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How Delta Dental of Missouri used the power of the cloud to engage and grow their direct to consumer sales

Addressing the rapidly growing individual health insurance market is one of the single biggest challenges—and opportunities—health plans face today. Reforms such as the Affordable Care Act in the US has catalyzed an unprecedented spike in demand for consumer health insurance products. How can your health plan adapt quickly to not only meet this new demand, but differentiate itself from the...

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IT outsourcing: It isn’t necessarily an all-or-nothing proposition

Giving up control of information technology (IT) to outsourcing is always a difficult decision—for a variety of reasons that include staff tenure, critical business support, innovation, perceived strategic value, and the uncertainty of having an outside party perform the work with the same quality or passion. As a result, the pendulum of IT outsourcing has been swinging back and forth over the...

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Hits Keep on Coming: High Availability & Disaster Recovery at Healthcare.gov

When it comes to the IT challenges of the new Healthcare.gov Healthcare Exchange, the hits keep on coming.  Over the weekend, the healthcare.gov hosting vendor, Terremark (a subsidiary of Verizon), “experienced a failure in a networking component” and the attempted fix crashed the system.  The failure is in the “Data Services Hub,” which connects the exchange to other...

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Avoiding IT Overload: The Top Ten Things Banks Can Do

In the last two to three years, technological advances coupled with customer demand for new ways to bank have empowered financial institutions to take on many new technology projects.  The lack of investment during the recession coupled with the beginnings of an economic recovery have permitted banks’ technology budgets to grow and have even allowed many banks to take on major transformational...

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Deciding How Far Back to Support iOS and Android

The last mobile app my team wrote for a current client was an internal app with an audience of several hundred to maybe a couple thousand. That allowed the client to easily dictate what OS versions we were willing to support. It didn’t make sense to spend a few thousand dollars trying to fix an issue specific to an old version of Android when they could potentially buy those users new...

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How to Avoid Groundhog Day Syndrome in Software Demonstrations

As your organization’s project manager in a software selection, you’ve been working hard for the last month or two gathering requirements, reviewing RFPs, and managing the team’s expectations. The time for the software demonstrations has arrived at last and you walk into the presentation room and think you finally have an opportunity to sit back with a donut, cup of coffee, and watch the...

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Best Practices Negotiating Enterprise Software

The last phase of the software selection process, negotiations, is often the most overlooked, especially from the perspective of the IT organization.  But once you have analyzed a vendor’s initial total cost of ownership (TCO) and evaluated the options via a balanced scorecard framework, you need to have a plan for software negotiations; it cannot be an afterthought of your selection...

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