Demand and Portfolio Management – Managing Supply & Demand

For many years now, IT executives have struggled with the business’ assertions that “IT does not understand them,” “IT is focused on the wrong activities,” “IT is taking too long to provide solutions,” and/or “IT is always saying no.”  Conversely, IT executives often find themselves in a situation where they cannot say “no,” and say “yes” without understanding the implications of doing so, or...

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Network Virtualization and Microsoft Azure

A colleague of mine, Kyle Tobin, and I attended TechEd 2013 down in New Orleans earlier this month. We are writing a series of blogs about what most impressed us about Microsoft’s message around their newly released or updated software TechEd 2013 brought with it a number of new feature releases for many of the traditional Microsoft products, but what Microsoft delivered (in my mind...

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Anti-Social Media

Anti-Social Media

The past week will likely go down in history as one where we saw the massive impact of social media in today’s world.  Most notably, following the horrible events in Boston, social media, especially Twitter, became a leading distributor of news information.  While a combination of bad reporting by the traditional news networks and tweets by ill-informed Twitter users often...

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Internal Surveys: A Fast, Free BI Tool and 5 Simple Keys to Using Them Effectively

As evidenced by the proliferation of business intelligence tools and vendors, the pursuit of metrics and data is essentially ubiquitous to businesses of every size and industry.  Gartner predicts business intelligence software revenue will reach $13.8 Billion in 2013, climbing to over $17 Billion in 2016 (Source: CMS article citing Gartner).  Given the macro-level uncertainty...

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IT Bridges To Nowhere

In 2005, Congress approved funding for a bridge to Gravina Island (later known as “nowhere”), Alaska. At that time, the island had a population of 50 people and was served by a regular ferry service. There is little doubt that this bridge could have been successfully completed. Similar bridges had been constructed before, and there was never any concern about the difficulty of engineering the...

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Are you Down with the Cloud?

In a previous post I discussed how an excellent IT enterprise is available 99.999% of the time – also called “5 nines.” In that piece I wrote about how an organization can incorporate cloud technologies while trying to achieve this ideal level of service. While this is certainly an admirable goal, I would be misleading you if I was implying that the cloud is the absolute most...

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Control is an illusion: Why a data center in the cloud is better than yours

I often talk with IT leaders about using public cloud technologies such as infrastructure as a service, platform as a service, or hosted multi-tenant applications.  Generally, I hear one of two different reactions: If my business users’ requirements can be supported by public cloud based technologies, I am happy to get out of the data center business (i.e., if I can push those headaches...

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Striving for Cloud Nines

The mark of IT excellence for an enterprise has historically been the delivery of services at a “five-nine” level of availability, or 99.999%. At a high level, this equates to delivering services with only 5 minutes of downtime in a given year. Those who do not operate their IT services at five-nine availability are typically aspiring toward that level of service.…

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Driving Value to the Business with the Cloud

The cloud. I’m going to be up front with you: I have a fairly strong dislike for the term. Everywhere you go its seems “To the cloud!” is shouted at you.  From television to airport billboards, advertisements are strategically placed to pique your interest on what the private cloud can do for you.…

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Co-sourcing: What is it? Is it real? Is it worth doing?

George S Day wrote a Harvard Business Review article about measuring risk of innovation called “Is it real? Can we win? Is it worth doing?” It’s a great article about how companies can measure risk before moving into a new product or venture. I think this type of activity applies really well to most technology projects, including co-sourcing.…

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SCCM 2012 – New Technology and New Ideas

During a recent System Center Configuration Manager (SCCM) 2012 deployment, there was something I noticed that I must have previously missed when reviewing the seemingly endless number of features that have changed between version 2007 and 2012.  This change is that packages now leverage single instance storage!  This was something I completely stumbled on when I was looking for a test...

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Private Cloud CFO Lever Hybrid-Cloud

Depending on the professional circles in which you travel, cloud computing could mean different things to different people.  Generally though, most people can (knowingly or not) agree on the NIST definitions of there being essentially three distinct variants (I’ve excluded their Community Cloud definition): Private cloud. The cloud infrastructure is provisioned for exclusive use by a...

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