People, Process and Technology: The Cultural Side of a Merger

People, Process and Technology: The Cultural Side of a Merger

Year 2015 booked a spot in the record books with just over $5 trillion in M&A volume, surpassing 2007’s previous record of $4.6 trillion, according to Dealogic data. The healthcare industry was the forerunner of this charge, responsible for an astonishing 62% of the total transaction volume. Technology was a close second, including Dell Inc.’s notable $67 billion acquisition of EMC...

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Don’t Miss the Train! Get on Board with Best Practices When Developing a Training Plan

Don’t Miss the Train! Get on Board with Best Practices When Developing a Training Plan

Undergoing an ERP implementation (or any system implementation) is never an easy undertaking and frequently it is transformational to your business, touches all departments, and requires proactive and consistent change management.  One area that is critical to a successful ERP (or any system) implementation, and that is often overlooked, is the training approach – how do we roll out this...

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Vision & Value: Helping Your Business and IT Leaders Align Through Change

Vision & Value: Helping Your Business and IT Leaders Align Through Change

The expectations of how Program and Project Managers support the implementation of new technology are changing. Technology deployments and implementation projects have historically been owned and managed in great part by an IT department, with sporadic input from the business. In today’s environment of cloud computing and solutions-as-a-service, this is not the case.…

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Boldly Pioneering the Cloud ERP Space: A Reflection on NetSuite’s SuiteWorld16 Conference

Boldly Pioneering the Cloud ERP Space: A Reflection on NetSuite’s SuiteWorld16 Conference

This year’s NetSuite’s SuiteWorld cloud ERP conference (held in San Jose, CA) attracted over 8,000 attendees comprised of NetSuite employees, partners, and customers. The largest cloud ERP conference in the world provided an opportunity to network, learn more about the NetSuite platform, and hear from NetSuite executives about key investments that are being made to enhance and...

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ACMP’s 2016 Global Conference: West Monroe Partners’ Experience

ACMP’s 2016 Global Conference: West Monroe Partners’ Experience

West Monroe Partners sent a team of our organizational change management (OCM) consultants to the 2016 Association of Change Management Global Conference. This conference gathered over 1,400 change professionals from around the globe to collaborate on current best practices, upcoming trends and continued networking. The sessions and speakers were diverse: as a team we divided our time across...

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Organizational Change Management Budget Risks in the Era of Cloud Computing

Organizational Change Management Budget Risks in the Era of Cloud Computing

System implementations have changed dramatically over the past 20 years.  The era of highly customized software, multi-year waterfall implementations and massive infrastructure budgets has shifted to modular software, agile methods, flexible configuration and cloud. What does this have to do with an accompanying budget for change management?  If you’re not careful, it guts it.…

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Healthcare Facility Design to Enable Better Patient Care

Healthcare Facility Design to Enable Better Patient Care

Recently, I completed my Fisher Global Service Fellowship as an American Red Cross volunteer placed within the Central Ohio VA Ambulatory Care Center. Based on the growing challenges mental/behavioral healthcare poses for the VA, the VA has started a new focus on team oriented care. This model, the Behavioral Health Interdisciplinary Program (BHIP), brings together a team of Psychiatrists...

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Demystifying the Cloud: Benefits of a Cloud-Based ERP System

Demystifying the Cloud: Benefits of a Cloud-Based ERP System

In late March 2016, the first annual Manufacturing Cloud Summit was held at the McCormick Place in Chicago, IL. The conference focused on cloud-based Enterprise Resource Planning (ERP) systems, addressing topics about common myths, ongoing trends, and key benefits of a robust cloud-based ERP ecosystem. The days of green screen, legacy ERP systems are long gone.…

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How Sustainable is your ERP System?

How Sustainable is your ERP System?

Sustainability is no longer solely driven by regulations and PR opportunities. It is now also seen as a strategic driver for competitive advantage and innovation. Companies that identify sustainability as a key differentiating factor have begun to innovate their business processes and revolutionize their end-products and services. From the insurance industry, where assessing risk from climate...

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Planning Your ERP Implementation? Do Not Overlook the “Seamless” Integrations!

Planning Your ERP Implementation? Do Not Overlook the “Seamless” Integrations!

Is your company gearing up for an ERP system implementation? If so, have the system integrations been thoroughly scoped and planned? Planning and building integrations is not typically as “seamless”, “easy”, and “automated” as the product marketing brochures make it out to be and could delay or add unexpected cost to your ERP system implementation.…

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The Only Thing Certain in Business is Uncertainty

The Only Thing Certain in Business is Uncertainty

Rarely is the need to change more critical to success than in companies undergoing transformational activities.  Much has been documented on how to lead change management projects when companies understand both the current vision and future state strategy.  However, what can leadership do to manage change when the current state is cloudy and the future state is unknown?  …

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Why Your Old Fashioned Business Case Will Not Engage Your Organization

Why Your Old Fashioned Business Case Will Not Engage Your Organization

Your organization is taking on a transformational initiative and your employees are detached and unmotivated. You have built a compelling business case that outlines the project team, associated costs, and the realization timeline. Your summarized business case most likely sounds a lot like, “In five years’ time, the project will cut operating expenses by $XX and increase revenue...

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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