Numbers don’t lie. Liars use numbers.

Numbers don’t lie. Liars use numbers.

Numbers don’t lie. Liars use numbers. I had a professor tell me this once and it has stuck with me ever since. At first glance, it means people intentionally use numbers to misinform other people. In my opinion, I think he was implying that people have a tendency to misuse numbers unintentionally.…

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Highlights From NRF 2017: Evaluate Your Retail Investments Carefully

Highlights From NRF 2017: Evaluate Your Retail Investments Carefully

Attending NRF’s Big Show 2017 provided me with the opportunity to see how retailers, specifically their operations, are evolving.  We are in the midst of a technology revolution!  NRF offered everything from robots enhancing the customer experience to wearable technology improving the effectiveness of in-store teams.  The pace of change in how retailers go to market (omni-channel retailing...

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NRF 2017: Prepare for Change

NRF 2017: Prepare for Change

I recently attended the 2017 NRF Big Show, one of the largest retail industry events of the year.  Everyone from retailers to vendors to technology companies attends the event to learn about the newest trends in retail.  Attendees also get to learn about what some of the best in class retailers are doing and network with other professionals in the field. …

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The Sweet Spot for Otto’s Self-Driving Autonomous Trucks

Uber is moving forward at a rapid pace with testing self-driving autonomous trucks within it subsidiary Otto. Last week, in conjunction with Anheuser Busch, Otto transported 45,000 cans of Budweiser 120 miles in Colorado, with a driver only touching the wheel to get on and off the highway. Uber’s entrance into the freight hauling market will bring another disruptor and differentiator to...

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Who is Driving That Truck?

Who is Driving That Truck?

There is a recent phenomenon here in Pittsburgh, Pennsylvania. A small fleet of cars that drive the speed limit, stay perfectly centered in their lanes, and only turn left when they have the signal. Uber has been turning a lot of heads in the “Burgh” with their self-driving car pilot. Ride share passengers are the first to reap the benefits of automation in a controlled setting; however, the...

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In the “Buy vs. Build” world of Pharma, Does Lab Productivity Still Matter?

In the “Buy vs. Build” world of Pharma, Does Lab Productivity Still Matter?

The cost of developing new drugs averages about $500,000 a day over 12 to 14 years (~$2.5B average cost per new drug). This high development spend has not translated into a meaningful number of additional new medical entities approved by the FDA (about ~35 per year). High development costs and thin pipelines have led many companies to shift towards a strategy of acquiring new drugs by...

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Part I: What Does the Water Utility of the Future Mean for the Existing Workforce?

Part I: What Does the Water Utility of the Future Mean for the Existing Workforce?

The water utility landscape is evolving. Utilities are increasingly held accountable for issues related to water scarcity, water quality and flooding. As described in the first blog of our series, West Monroe believes that the Water Utility of the Future will need to develop innovative solutions to continue delivering safe drinking water and meeting growing customer demands; all under the...

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Breaking Down and Generating Accurate Customer Service Time

Breaking Down and Generating Accurate Customer Service Time

With increasing competition from online retailers and delivery services, many brick and mortar retailers are facing challenges growing the physical and store portion of their business. Their challenges include: Limited merchandise Convenience of having product delivered Lower prices available online In order to maximize value from stores, retailers need to focus on customer service.…

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Solving for Sustainability in the Supply Chain

Solving for Sustainability in the Supply Chain

40%, 48.8 million, and $1 trillion. These numbers given context may surprise you. 40%—the percentage of food wasted each year in the United States, with majority going to landfill. 48.8 million—the number of people living in food-insecure households in the United States. $1 trillion—the yearly retail equivalent of wasted food (not including costs for resources used in growing and...

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Healthcare Facility Design to Enable Better Patient Care

Healthcare Facility Design to Enable Better Patient Care

Recently, I completed my Fisher Global Service Fellowship as an American Red Cross volunteer placed within the Central Ohio VA Ambulatory Care Center. Based on the growing challenges mental/behavioral healthcare poses for the VA, the VA has started a new focus on team oriented care. This model, the Behavioral Health Interdisciplinary Program (BHIP), brings together a team of Psychiatrists...

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Utilities’ Aging Workforce: Then and Now

Utilities’ Aging Workforce: Then and Now

In the late 70’s and early 80’s a majority of people who began work at local utilities did so with the expectation of starting and ending their career with the same company. It was stable with low risk and good benefits: Why Not? Back in 2003, when I entered the industry as a recent college graduate, I noticed that a substantial number of employees were coming up on retirement after completing...

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Successful Resolutions: A Change Management Approach

It’s a New Year and therefore a new list of goals, resolutions and desires have been drafted, started and possibly even already abandoned! The traditional start to any new chapter, we begin with high hopes and expectations of grand achievements. As the year progresses, many of these items will be adjusted—if not all together dropped—as we slip back into day-to-day routines.…

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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