Successful Resolutions: A Change Management Approach

It’s a New Year and therefore a new list of goals, resolutions and desires have been drafted, started and possibly even already abandoned! The traditional start to any new chapter, we begin with high hopes and expectations of grand achievements. As the year progresses, many of these items will be adjusted—if not all together dropped—as we slip back into day-to-day routines.…

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Large vs. Small: Why West Monroe Was Right for Me

As the countdown to graduation becomes a savory pastime, the inevitable questions flow from loved ones and peers: “where are you going to land when you graduate?” The question of what field to enter wasn’t nearly as difficult for me to answer as it was for others, and little did those asking the question realize I’d be flying on regional jets most Monday mornings.…

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Having a Catch with Your Employees

It shouldn’t come as a surprise that employee engagement directly impacts a company’s ability to flourish in the market. Actively engaged employees demonstrate a proven desire to work by going the extra mile for their job, and they understand the strategic objectives of their organization. The goal of this post is to explain the importance of holding employees in the highest...

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How to Effectively Communicate in a Competitive Market

There are many critical success factors for a project – one of the biggest is communications. Countless projects have failed tremendously not because they were poorly designed or executed, but rather because communication was not a priority.  It is not just communicating that a project is occurring; it is effectively communicating what is happening, when it is happening, how it is happening...

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Business Acumen and/or Technology Expertise?

The other day I came across an article regarding the top job skills employers are seeking for open positions. The study surveyed over 250,000 job postings in the U.S. and found the following top five skills in order of most to least important: Communications College Degree Time Management Teamwork Individual Motivation I’m no recruiting or staffing expert, but I feel like...

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How Retail Companies in Emerging Markets can Work Smarter

With the world’s second largest economy, China is a rapidly growing force within the global economic community. China has experienced remarkable growth rates averaging 10% for the last three decades, resulting in a strong demand for labor. For instance, total urban employment increased by 115 million from 2001 to 2011. However, as China’s economy continues to develop and the labor force must...

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A Perspective on Implementing Lean in Maintenance, Repair and Overhaul Business Functions

Introduction Lean implementations are proven to eliminate waste and promote better flow within the value stream. They can be applied to a variety of industries from manufacturing to healthcare, and production to service functions. In this blog, I’ll focus on Maintenance, Repair and Overhaul (MRO) business functions. Unlike traditional processes, MRO functions can have an extremely...

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Service Level Agreements: How are you using them?

SLAs, all organizations have them in one form or another. When I say SLA or Service Level Agreements, I am referring to them as a measurement used to ensure that that a task reaches an end condition within a certain amount of time.  SLAs are used differently across organizations – for some, SLAs are what they manage their tasks against every day, others follow when necessary, while some...

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Receiving Standards Made to Work Part II: Job Setup

In my last blog, I spoke about inbound processes that will set you up for success on the receiving end. Now let’s talk about the actual receiver’s job setup and how that can further your success. The operating plan and tools provided to receivers will ultimately determine the success they are able to achieve during the work day.…

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The Advancement of 3D Printing and Its Impact on the Shipping Industry

The delivery industry depends upon shippers’ need to transport products and components from one geographical location to another.  3D-Printing technologies promise to eliminate much of that need.  At highest risk are high-yield, cross-border shipments originating in Asia and other cheap labor markets. The advance of 3D-Printing technologies presents a threat within the next 20 years to the...

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