Maximizing your Workforce Performance

For any operation, Engineered Labor Standards (ELS) provide a tool for you to benchmark how well your operation can perform.  The challenge for any operator is answering the question on “how” to achieve that level of performance.  Engineered Labor Standards require both the building of the standards and the ability to execute on those standards.…

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Transform your Retail Pharmacy through Process Innovation

Why should you invest, innovate and launch a new store concept for your pharmacies? There are many factors. Typically, a total redesign for a store happens once every few decades. So, when is the right time to do this time and cost intensive investment? Often, it is dictated by external signals – regulations, competitors, customer expectations, new offers in the market or the desire to...

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3 Quick Checks to Ensure You Start Your Project Off Right

Whether the next project you are involved in is slated to last a single week or multiple years, there is little doubt that the tone and pace of the project is set when the groups involved meet for the first time as a team.  This kickoff meeting is the time when introductions are made, questions are asked, and initial plans are set. …

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The Case for a Truly Discrete Labor Standard

In a recent DCVelocity article titled “5 ways to cut DC costs”, five options for reducing costs in a distribution operation were discussed. While all were great options for any decision maker to consider, there is a sixth option that I believe stands out from the rest. The cost of labor in most distribution centers today constitutes 65% or more of the total operating costs associated with...

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The Hidden Gains from Effective Warehouse Slotting

As labor standards experts, we often see the same issues across all distribution centers that impact the benefit of the labor standard we are building. For example: order selectors having to rebuild their pallets because, halfway through the order, they are trying to find room for several 30 pound buckets. Or one aisle in the produce department is always a traffic jam as every order selector...

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Operational Savings Through Sustainability

We often think that sustainability means placing a couple of recycling bins in our break rooms and including anecdotes in our email signatures that urge people to consider the environment before printing messages. While those things help to divert waste from our landfills and increase awareness about the use of resources, true sustainability in the manufacturing and distribution industry...

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West Monroe Helps the Furniture Bank in More Ways Than One

West Monroe Partners’ “1+1+1” initiative was designed to encourage employees to give back to their local communities with the goal of donating at least 1% of our time to community engagement, 1% of our profit to charities and 1% of our talent for pro-bono work. A great example of this initiative in action is our Columbus office’s work for the Furniture Bank of Central Ohio. …

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Incorporating Variability into a Model with Simulation

This past June, Kate Fisher and I presented “Using Simulation to Determine a Retail Best Practice” at the International IIE Conference in Montreal, Quebec. The main objective of the presentation was to show how a simulation model can be utilized to take into account many aspects of a process, and help a retailer (or any company) determine a best practice for a core operational procedure.…

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222 W. Adams
Chicago, IL 60606
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