A Conversation on Inclusion & Diversity, Part 2: Building a Unified Team in a Merger or Acquisition

A Conversation on Inclusion & Diversity, Part 2: Building a Unified Team in a Merger or Acquisition

This year, in an effort to be transparent about the journey we are undertaking to strengthen our culture of inclusion with both our employees and external stakeholders – our clients and neighbors in the communities where we live and work – we are publishing a series of articles to create an open dialog about inclusion and diversity.…

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Three Lessons Learned from the Indeed Interactive Conference

Three Lessons Learned from the Indeed Interactive Conference

This spring I attended the Indeed Interactive Conference in Austin, Texas. Indeed accounts for more hires globally than any other source, so the conference was a great opportunity for me to hear about current trends in the market from industry leaders, and see other great speakers like Malcolm Gladwell. My initial goal was to write about what I learned when I first returned from the conference...

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9 Offices, 168 Volunteers, 1 Mission: Bringing Change to Our Communities

9 Offices, 168 Volunteers, 1 Mission: Bringing Change to Our Communities

At West Monroe, we believe that we have a social responsibility to give back to our community. Our “National Day of Change” is a volunteer initiative that gives us a deeper sense of what it means to do good. We are a community comprised of determined and innovative people, but it is our shared value of social responsibility that unites West Monroe across all offices.…

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5 Internship Dos and Don’ts from West Monroe’s Inaugural Intern Class of 2007

5 Internship Dos and Don’ts from West Monroe’s Inaugural Intern Class of 2007

Internships are designed to be a win-win: students can experience a slice of what “real life” looks like at a company, and the company can evaluate potential new hires. In 2007, five of us were selected to kick off West Monroe’s first official group of interns. Believe it or not, each of us has remained with the firm and grown into leadership positions across the office.…

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Welcome to “This Is CX” – A Podcast about Customer Experience

Welcome to “This Is CX” – A Podcast about Customer Experience

West Monroe is proud to present a new podcast, “This Is CX”, a discussion about all-things “customer experience” hosted by me and Paul Hagen. Our podcast reviews the best practices of building a disciplined customer experience program in a way that creates real business value. Each episode typically includes a discussion on a key CX topic, while also highlighting tools that CX...

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Exiting the Paris Agreement: A Small Piece of Trump’s Larger Dismantling

Exiting the Paris Agreement: A Small Piece of Trump’s Larger Dismantling

The Paris Agreement is intended to bring nations together to address and combat climate change with a goal of keeping global temperature rise this century to well below 2 °C (3.6 °F above pre-industrial levels). In this blog, we discuss what the Administration’s decision to exit from the Paris Agreement means for the energy and utility industries in the United States.…

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Project Spotlight: ConnectTheGrid Technical Screening Module

Project Spotlight: ConnectTheGrid Technical Screening Module

Intro to Distributed Generation and ConnectTheGridTM This month, Tesla started taking orders for their new Solar Roof product: individual solar panels as a replacement for your roof’s shingles. This product, along with traditional roof-mounted solar panels and other forms of small-scale power generation like wind turbine systems, are referred to as distributed generation – decentralized...

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The Unsexy Side of Fintech

The Unsexy Side of Fintech

Fintech usually has a sexy connotation associated with it, so last week when I was in New York speaking at Bank Director’s FinXTech conference, I enjoyed the irony of being on a panel to discuss “The Unsexy Side of Fintech.” The conference primarily focused on discussing the impact of Fintech on the Financial Services industry, the current state of innovation, and what’s...

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Maheshie Cabraal’s Challenge Accepted Moment

Maheshie Cabraal’s Challenge Accepted Moment

Each month we highlight a different Dare to be Great employee who embodies the Uncommon Blend or Challenge Accepted attitude that makes West Monroe Partners and everyone that works here so unique! This month, meet Maheshie Cabraal, a Senior Consultant in our Mergers & Acquisitions practice, based in New York City.…

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Should CX Be Regulated?

Should CX Be Regulated?

As the 24/7 news cycle turns away from the recent United Airlines issue everyone is probably sick of discussing, a new topic is beginning to permeate the back-page headlines. The regulation of customer service in the airline industry. Regulation of customer experience is nothing new to highly regulated industries, just ask anyone in Energy and Utilities.…

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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