Utility Industry Trends: Taking Stock & Reflecting

Utility Industry Trends: Taking Stock & Reflecting

The 3rd annual NY Energy Revolution Summit in New York City, was well attended and insightful. Speakers and panelists were dominated by utility executives and industry professionals sharing their respective experience in meeting the requirements of an industry in transition. While challenges remain to create a robust and customer-centric distribution system operator platform, progress...

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Before You Change Your Technology, Change Your Operating Model

Before You Change Your Technology, Change Your Operating Model

The commercial lending industry has experienced tremendous growth in the last decade. Yet, commercial banks have not been at the leading edge of industry-altering changes. Further, the speed of these changes has placed a burden on middle-market and regional banking institutions to rapidly evolve or fall behind. Non-traditional lending sources, with altogether different operating models and...

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Is Your Management Team Equipped to Drive Workforce Improvement?

Is Your Management Team Equipped to Drive Workforce Improvement?

Many companies look to increase the efficiency of their workforce through implementing new work methods, labor standards, and technology. However, a critical piece of the improvement process is often overlooked – performance management. According to Wikipedia, “performance management is the term used to refer to activities, tools, processes, and programs that companies create or apply to...

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Five Strategies for Meter Reader Transition in the Utility Industry

Five Strategies for Meter Reader Transition in the Utility Industry

The electric utility industry is shaped and transformed through the introduction of disruptive technology ultimately benefiting consumers and improving operations. Often, new technology comes with the collateral impact of the elimination of jobs and skills which for many decades have been in high demand. Smart Grid Technologies are increasingly commonplace throughout the utility industry and...

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West Monroe Partners Gives Wishes Wings

West Monroe Partners Gives Wishes Wings

West Monroe Partner’s culture supports the concept of work-life integration. We are encouraged to bring our full selves to work by incorporating what we love into our daily work routine. Our leaders also teach us the invaluable lesson that we are a better asset at work if we make time for the things that recharge us outside the office.…

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Five Reasons to Consider Getting a New Credit Card

Five Reasons to Consider Getting a New Credit Card

As a member of the West Monroe Payments Practice, I work with our clients to help them develop payments strategies, products, and partnerships.  As both a professional and a consumer, I am frequently asked about credit card rewards, features, usage best practices, technologies, and more.  Over a series of blog posts, I will examine several of these topics in more depth.…

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Despite Heightened Attention To Cybersecurity Risks, Today’s Software Investors Don’t Feel Any Better Prepared

Despite Heightened Attention To Cybersecurity Risks, Today’s Software Investors Don’t Feel Any Better Prepared

During the first half of 2017, West Monroe and Mergermarket surveyed 100 senior private equity and corporate executives, all with organizations that have acquired at least one software firm over the past three years. Respondents cited various challenges to orchestrating a successful acquisition – one of the top among them being cybersecurity.…

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Why You Should Consider Moving to Salesforce Lightning

Why You Should Consider Moving to Salesforce Lightning

For over 16 years, the look and feel of Salesforce has remained fairly consistent. In 2015, Salesforce began promoting its new platform – Salesforce Lightning. Although long time users may have grown accustom to the classic user interface, Salesforce has developed a modern UI that brings new features, increased productivity, faster deployments, and a seamless transition across desktop...

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The Implications of Big-data Marketing: Bigger Than You Think

The Implications of Big-data Marketing: Bigger Than You Think

Across all industries – from utilities to banking and from healthcare to education – organizations are tapping into unprecedented amounts and types of actionable “big data” to understand consumers and drive powerful engagement. This is possible through evolving tools that analyze and parse data into hyper-personalized micro-segments of consumers – enabling an organization to deliver the right...

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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