Technology is the great multitasking enabler. Is that a good thing?

Technology is the great multitasking enabler. Is that a good thing?

These days it seems rare that we can give a single task our undivided attention. Whether we’re firing off last-minute emails during a meeting or sending IMs while on a call, multitasking has become a workplace norm. While many of us take pride in our ability to juggle many activities at once, research shows that multitasking is virtually impossible and leads to a decrease in productivity.…

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AI will be the Next Great User Interface – Once it has Emotional Intelligence

AI will be the Next Great User Interface – Once it has Emotional Intelligence

In December Amazon made my holiday shopping as effortless as it’s ever been. In a not-so-subtle attempt to get its Alexa Voice Service technology on a smooth surface in every home around the globe, the world’s leading online retailer slashed the price of its second-generation Echo Dot to $39.99, and moved nine times more units than it had in the previous holiday season.…

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Leveraging the Power of CRM to Create Extended Loyalty for Your Bank

Leveraging the Power of CRM to Create Extended Loyalty for Your Bank

As of September 2016, there were 5,980 FDIC-Insured banks in the United States. While this number dropped from 6,270 FDIC-Insured banks in September of 2015, total assets actually increased from $15.8 trillion in 2015 to $16.7 trillion in 2016. Looking at this trend in the number of banks declining (whether they be commercial or retail) is enough for us to assume demand is increasing but...

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Build Your Brand By Finding Your Passion

Build Your Brand By Finding Your Passion

Over my 20+ year career, every year it seems there is a chorus from leadership of “You need to Build Your Brand,” or as we frequently hear in consulting, “You need to Be Known.” Over the last few weeks after having several conversations with my team on this topic, I’ve realized these remarks are not any more familiar than they were 20 years ago.…

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The War for Talent is Heating Up  

The War for Talent is Heating Up  

As West Monroe’s CEO, one of my imperatives is to focus on issues that are top of mind for our clients. In my interactions, I see that while we run different businesses, we have a common challenge and priority: the war for talent. Yes, the competition to attract and retain the best people possible is back again—and it is perhaps bigger and more urgent than ever before.…

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Coffee & Change, Episode 2: Change and Mentoring

Coffee & Change, Episode 2: Change and Mentoring

Bill Kirst, our West Coast Organizational Change Management Lead in Seattle shares the second episode of his podcast series on the topic of change management. In this episode, Bill interviews his colleague Julia Ko, a Customer Experience Strategy Consultant, on how mentorship and mentoring is changing in 2017. Together they discuss and share insights on how to survive and thrive professional...

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Water: Too Much, Too Little, Not Clean

Water: Too Much, Too Little, Not Clean

This is a guest blog post by Microsoft’s Adam J. Hecktman, Director of Technology and Civic Innovation for Chicago. To hear more of Adam’s perspective, come meet him at our World Water Day Summit on March 22nd. There is a spotlight on water.  No other natural resource is as critical to life, while being ironically threatening to it.…

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A Conversation About Inclusion & Diversity: Part 1 – The Tipping Point

A Conversation About Inclusion & Diversity: Part 1 – The Tipping Point

Workplace inclusion and diversity is a priority for organizations in all sectors, and West Monroe Partners is no different. Inclusion and diversity are vital to our firm’s ability to deliver consistent value and differentiated services and solution, and more importantly, are embedded in our core values. As we’ve grown to more than 800 people in 11 offices across the United States, fostering an...

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Business Case Analysis for Water Utilities to Strategize & Achieve Grid Modernization

Business Case Analysis for Water Utilities to Strategize & Achieve Grid Modernization

State of the water industry Water utilities are struggling to meet the demands of outdated infrastructure, changing workforce makeup, and the overall need to address inefficiencies in sourcing water. On the macro-level, population migration in suburbs and cities, reliability of water resources, rising customer expectations for real-time information, and increasing interest in water...

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Artificial Intelligence In the Banking Industry

Artificial Intelligence In the Banking Industry

Over the past year I have become increasingly interested in artificial intelligence (AI), in part because I try to stay abreast of fintech and in part due to my curiosity of how the general public welcomes or shirks such a radical technology shift. While I have not yet adopted a Google Home device nor Amazon’s Alexa (these would terrify my dogs..it’s not for lack of want), I think it is safe...

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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