Why Your IT May Be Eroding Business Value (and What to Do About It)

Why Your IT May Be Eroding Business Value (and What to Do About It)

Matt Sondag, managing director with West Monroe, joins David Mariano, director and head of Western Reserve Partners’ Buy-Side advisory practice, on a podcast to discuss how information technology and systems help drive business value, how they might hurt business value, and what steps to take to stay current. Key questions in this podcast episode include: What is the importance of technology...

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What is Rapid Prototyping?

What is Rapid Prototyping?

If a picture tells a thousand words, then an interactive prototype tells 10 thousand…which is coincidentally the length of your detailed business requirements documentation. The Challenge Technology ecosystems are continuously becoming more complex. Software is aging and needing to be replaced or re-designed to meet changing user expectations. While our screens sizes have shrunk for many...

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Numbers don’t lie. Liars use numbers.

Numbers don’t lie. Liars use numbers.

Numbers don’t lie. Liars use numbers. I had a professor tell me this once and it has stuck with me ever since. At first glance, it means people intentionally use numbers to misinform other people. In my opinion, I think he was implying that people have a tendency to misuse numbers unintentionally.…

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Bringing (West Monroe) Solutions to the World

Bringing (West Monroe) Solutions to the World

The Program West Monroe launched the Fischer Global Service Fellowship Program in 2013, aimed at supporting meaningful causes with a global impact while providing West Monroe employees with priceless experiences and learnings that they can apply upon their return to better-serve themselves, their communities, and their clients. Following the submission and acceptance of a proposal detailing...

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Personalized Marketing and its Impact on Customer Experience

Personalized Marketing and its Impact on Customer Experience

We’ve all been there: inboxes flooded with irrelevant offers for products and services that make you ask yourself, “Why am I receiving these offers?” Maybe you subscribed to an email newsletter months ago and no longer find it useful or maybe you purchased a gift for someone over the holidays and now receive every new “special offer” or “exclusive deal” that they launch.…

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Can the Trump Administration Slow Momentum on Climate Change Action?

Can the Trump Administration Slow Momentum on Climate Change Action?

Prior to the 2016 election season, Donald Trump famously tweeted that climate change is a hoax created by the Chinese to gain economic advantage over the US. During the campaign, he promised to undo many of former President Obama’s initiatives like EPA’s Clean Power Plan rule and that he would withdraw the US from the United Nations COP21 Paris Agreement, in which 177 countries pledged to act...

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Highlights From NRF 2017: Evaluate Your Retail Investments Carefully

Highlights From NRF 2017: Evaluate Your Retail Investments Carefully

Attending NRF’s Big Show 2017 provided me with the opportunity to see how retailers, specifically their operations, are evolving.  We are in the midst of a technology revolution!  NRF offered everything from robots enhancing the customer experience to wearable technology improving the effectiveness of in-store teams.  The pace of change in how retailers go to market (omni-channel retailing...

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DTECH 2017: Field Area Network Deployment and AMI Metering in a Dense Urban Environment

DTECH 2017: Field Area Network Deployment and AMI Metering in a Dense Urban Environment

Next week, at DistribuTECH 2017, I’ll be presenting during a session about lessons learned when deploying a 900MHz wireless mesh field area network in the dense urban environment of Chicago’s city center. In late 2011, the Illinois General Assembly enacted the Energy Infrastructure Modernization Act (EIMA), setting in motion a $2.6 billion investment by ComEd to strengthen and modernize the...

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DTECH 2017: How to Align Business Use Cases for Utility Broadband Connectivity

DTECH 2017: How to Align Business Use Cases for Utility Broadband Connectivity

At a recent engagement with a large IOU (Investor Owned Utility) we guided our client through a technology evaluation and pilot deployment of a new communications system for monitoring the electrical distribution network of substations. The legacy system was deployed more than twenty years ago and was no longer supported by the manufacturer and lacked capabilities for security compliance and...

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CES, Augmentation, and What it Means for Customer Experience – Our Visit to CES 2017

CES, Augmentation, and What it Means for Customer Experience – Our Visit to CES 2017

Ah, CES – the only Consumer Electronics Show that matters (i.e., the most media coverage). Our visit to CES began with a simple inquisitive question of not only what’s the next thing that will be integrated into our daily usage patterns. Spurred by our burning curiosity, we resolved to arrive at CES on the closing weekend, only to be met with lights and displays of such ferocity that it begs...

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Microservices miniseries, part 2:  Getting started with microservices architecture

Microservices miniseries, part 2: Getting started with microservices architecture

The topic of microservices architecture comes up often in our discussions with clients. There’s a lot of interest but also confusion about how, when and why to use it. This is a very complex topic, so we’ve developed this microservices “miniseries” to provide some insight from our experiences and to get more discussion going in this area.…

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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