Training Leaders – Passion with Purpose

Training Leaders – Passion with Purpose

Corporate training is usually something that’s relatively forgettable.  Yes, it is totally necessary to understand and follow company policies and procedures, but much like learning grammar, it can be a bit boring.  West Monroe Partners has a training team that does a great job of making sure that this isn’t the case, but it is still not too often that I leave a training excited, motivated...

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Turning Change Resisters into Change Advocates

Turning Change Resisters into Change Advocates

You’re introducing a new change to your business, be it implementing a new organizational structure or system, or revamping existing processes. The change is expected to increase productivity, reduce cost, and increase employee engagement. Sound familiar? Most of your employees are eager to adopt the new change; however, there are a few people who are adamantly resisting.…

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What is a CAO and who needs one?

What is a CAO and who needs one?

After recently returning from the Gartner Data & Analytics conference in Texas earlier this month, I was contemplating many of the overarching themes presented during the sessions. One interesting theme was the establishment of a Chief Analytics Officer (CAO) and/or a Chief Data Officer (CDO). As I listened to the sessions, I was having trouble deciphering if the interest at the conference...

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Technology is the great multitasking enabler. Is that a good thing?

Technology is the great multitasking enabler. Is that a good thing?

These days it seems rare that we can give a single task our undivided attention. Whether we’re firing off last-minute emails during a meeting or sending IMs while on a call, multitasking has become a workplace norm. While many of us take pride in our ability to juggle many activities at once, research shows that multitasking is virtually impossible and leads to a decrease in productivity.…

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AI will be the Next Great User Interface – Once it has Emotional Intelligence

AI will be the Next Great User Interface – Once it has Emotional Intelligence

In December Amazon made my holiday shopping as effortless as it’s ever been. In a not-so-subtle attempt to get its Alexa Voice Service technology on a smooth surface in every home around the globe, the world’s leading online retailer slashed the price of its second-generation Echo Dot to $39.99, and moved nine times more units than it had in the previous holiday season.…

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Leveraging the Power of CRM to Create Extended Loyalty for Your Bank

Leveraging the Power of CRM to Create Extended Loyalty for Your Bank

As of September 2016, there were 5,980 FDIC-Insured banks in the United States. While this number dropped from 6,270 FDIC-Insured banks in September of 2015, total assets actually increased from $15.8 trillion in 2015 to $16.7 trillion in 2016. Looking at this trend in the number of banks declining (whether they be commercial or retail) is enough for us to assume demand is increasing but...

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Build Your Brand By Finding Your Passion

Build Your Brand By Finding Your Passion

Over my 20+ year career, every year it seems there is a chorus from leadership of “You need to Build Your Brand,” or as we frequently hear in consulting, “You need to Be Known.” Over the last few weeks after having several conversations with my team on this topic, I’ve realized these remarks are not any more familiar than they were 20 years ago.…

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The War for Talent is Heating Up  

The War for Talent is Heating Up  

As West Monroe’s CEO, one of my imperatives is to focus on issues that are top of mind for our clients. In my interactions, I see that while we run different businesses, we have a common challenge and priority: the war for talent. Yes, the competition to attract and retain the best people possible is back again—and it is perhaps bigger and more urgent than ever before.…

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Coffee & Change, Episode 2: Change and Mentoring

Coffee & Change, Episode 2: Change and Mentoring

Bill Kirst, our West Coast Organizational Change Management Lead in Seattle shares the second episode of his podcast series on the topic of change management. In this episode, Bill interviews his colleague Julia Ko, a Customer Experience Strategy Consultant, on how mentorship and mentoring is changing in 2017. Together they discuss and share insights on how to survive and thrive professional...

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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