Harnessing the Power of Customer Meter Data in a Post-AMI Utility

Harnessing the Power of Customer Meter Data in a Post-AMI Utility

It’s a given that utilities investing in Advanced Metering Infrastructure (AMI) and Distribution Automation (DA) are able to take full advantage of near real-time meter data: improving meter-to-cash, end-of-feeder circuit health, outage/fault isolation, for example. Utility customers typically subsidize AMI deployments, but what rights do customers and third party providers have to leverage smart meter data?

West Monroe Partners has worked with some of the largest investor-owned utilities in the U.S. to develop their programs and processes around customer meter data access. Our team has expansive insight and experience partnering with various utilities in their transition to the post-AMI world in the following areas:

  • Near Real-time Meter Data Intelligence – What utilities are doing to provide timely data information and reporting to customers.
  • Behavioral Demand Response – How utilities are leveraging smart meter data to engage and measure customer performance during peak demand event periods.
  • Leveraging the Field Area Network – How utilities are providing governance around third party cloud service providers to communicate through the utility AMI network to communicate and capture customer meter data.
  • Cloud Security Governance – What security practices and vendor management adjustments need to be instituted to manage security risks associated with cloud-based provider programs.
  • Privacy Considerations – How utilities can better protect the privacy of their customers from both an internal organization and customer perspective

If you are planning to attend UTC’s 2016 Telecom & Technology Conference next week in Denver, CO, join Jeff Smith and Josh Holmes for the panel discussion, “Big Data Analytics and Cloud Computing” on Wednesday, May 4, 2016, at 8:00 a.m. This session will examine the use of cloud computing and data analytics within the utility industry. Specifically, the panel will discuss the design, use, security, and governance of cloud computing for utilities using AMI data.

Jeff Smith is a Senior Principal in West Monroe Partner’s Energy & Utilities where he specializes in the design and delivery of Customer Energy Solutions. Josh Holmes is a Senior Consultant in West Monroe Partner’s Security & Infrastructure practice, where he specializes in security strategy and architecture for the utilities industry.

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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