Part II: What Does the Water Utility of the Future Mean for the Existing Workforce?

Part II: What Does the Water Utility of the Future Mean for the Existing Workforce?

In Part I of this two-part blog, West Monroe identified four key competency areas that we believe will be required to support the Utility of the Future: Water Resources Management Data Management Infrastructure Operations Each represents an area of transformation driven by the change in industry. After defining the areas of competency, we compared current employee types against these...

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Part I: What Does the Water Utility of the Future Mean for the Existing Workforce?

Part I: What Does the Water Utility of the Future Mean for the Existing Workforce?

The water utility landscape is evolving. Utilities are increasingly held accountable for issues related to water scarcity, water quality and flooding. As described in the first blog of our series, West Monroe believes that the Water Utility of the Future will need to develop innovative solutions to continue delivering safe drinking water and meeting growing customer demands; all under the...

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Customer Relationship: How to create value in a world of decentralized energy

Customer Relationship: How to create value in a world of decentralized energy

Paradigm Shift within the Energy Industry Whether you believe electric utilities are destined to evolve into competitive service providers or distribution system operators, or whether they’ll continue to generate revenue from cost-of-service or performance-based ratemaking, one thing is certain, the industry they do business in will evolve more in the next 10 years than it has in the previous...

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Modernizing Water Governance

Modernizing Water Governance

Changes in climate, over pumping of groundwater and channeling our waterways, have fundamentally altered our hydrology. Lack of investment has aged our infrastructure to the breaking point of public trust, and economic pressures have allowed over allocation of water while undervaluing the limited resource of fresh water. Within this context, utilities are now faced with absorbing additional...

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What is the Water Utility of the Future?

What is the Water Utility of the Future?

By Jack Winter, Peter Mulvaney and Liston Jackson Transitioning from Risk Averse to Innovative The water utility industry has historically focused its strategy around delivering the required service to customers from a regulatory compliance standpoint. This has traditionally translated into a risk averse mentality which has, in turn, led to slow adoption of new technologies and processes.…

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Implementing AMI? Five Questions Every Utility Executive Should Consider

Implementing AMI? Five Questions Every Utility Executive Should Consider

Whether it is Electric AMI, Water AMI, or a combination of the two that a utility is planning on implementing, there are numerous questions that need to be addressed to ensure the utility is set up for success. Below are five key questions all utilities should address: Do you have a communications plan in place to provide sufficient information to your internal staff and customers?…

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Optimism Matched with Skepticism: NY REVolution Summit Highlights Progress and Uncertainty

Optimism Matched with Skepticism: NY REVolution Summit Highlights Progress and Uncertainty

When discussing the goals of New York’s Reforming the Energy Vision (REV) it is hard to escape the inherent optimism surrounding such a potentially game-changing and transformative initiative. Optimism is quickly met, however, with skepticism, especially when talking about execution strategies and rate regulation. NY REV has goals to comprehensively reform and reinvent the energy landscape in...

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Water Utility Workforce of the Future

Water Utility Workforce of the Future

If you believe, as we do, that water utilities will soon be (1) consolidating (2) driven by data (3) more customer centric and (4) pushed to innovate, then we need to discuss the water utility workforce of the future. First, we must realize scarcity is nationwide issue: 40 of the 50 states anticipate water scarcity in the next 10 years.…

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Public LTE: What is the True Cost of Going Wireless?

Public LTE: What is the True Cost of Going Wireless?

Across the country, telephone service providers are announcing their plans to suspend future support, and eventually retire legacy analog circuits. Over the past few decades, these circuits were used by utilities to connect critical assets with their core IT network. Many utilities are using this as an opportunity to upgrade their existing communications systems to IP or cloud based...

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ACE16: The Water Industry Continues to Transform Part 2

ACE16: The Water Industry Continues to Transform Part 2

The American Water Works Association Annual Conference and Exhibition served as a gathering place for members of different spectrums of the water sector. Speakers affiliated with utilities, vendors, non-profits and government agencies, and service firms presented their research and insights on the latest water trends and the biggest challenges facing the industry.…

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ACE16: The Water Industry Continues to Transform Part 1

ACE16: The Water Industry Continues to Transform Part 1

The American Water Works Association Annual Conference and Exhibition was held last week (June 20 – 22, 2016) in Chicago, Illinois. With over 10,000 attendees, 500+ exhibitors and 80+ sessions this conference presented an unparalleled opportunity to check the pulse of the water industry. Members of the West Monroe Water Utility consulting and technology practice were at the conference, and are...

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Isolating the Cardholder Data Environment with Network Segmentation

Isolating the Cardholder Data Environment with Network Segmentation

In a recent post, we discussed many of the challenges with attesting to PCI DSS compliance, including a description of some of the factors that are often overlooked when defining the cardholder data environment (CDE). See “Common Misconceptions around the Payment Card Industry Data Security Standard (PCI DSS)” from our recent series of blogs on PCI DSS-related topics for more information. …

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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