AI will be the Next Great User Interface – Once it has Emotional Intelligence

AI will be the Next Great User Interface – Once it has Emotional Intelligence

In December Amazon made my holiday shopping as effortless as it’s ever been. In a not-so-subtle attempt to get its Alexa Voice Service technology on a smooth surface in every home around the globe, the world’s leading online retailer slashed the price of its second-generation Echo Dot to $39.99, and moved nine times more units than it had in the previous holiday season.…

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Artificial Intelligence In the Banking Industry

Artificial Intelligence In the Banking Industry

Over the past year I have become increasingly interested in artificial intelligence (AI), in part because I try to stay abreast of fintech and in part due to my curiosity of how the general public welcomes or shirks such a radical technology shift. While I have not yet adopted a Google Home device nor Amazon’s Alexa (these would terrify my dogs..it’s not for lack of want), I think it is safe...

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Key Takeaways from Dreamforce ’16

Key Takeaways from Dreamforce ’16

The dust has just settled on Dreamforce ’16 (DF16). Once again it was the perfect combination of business summit, tech convention, and rock concert that we’ve all come to expect. Whether you were able to attend this year or not, here are some of the observations that I took from a very packed agenda… AI is here.…

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