Great food. Better lives.

FareStart is a culinary job training and placement program for homeless and disadvantaged individuals in Seattle. Since 1992, the organization has provided opportunities for nearly 7,000 people to transform their lives, while also serving over 6 million meals to disadvantaged men, women, and children. Recently, West Monroe Partners had the opportunity to partner with FareStart—providing a pro...

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Create a Staging Area for Dynamics CRM Online Using Custom Forms

The same ability that lets you create custom forms in MS Dynamics CRM Online can also help you create a staging area for development or testing (since the concept of a DEV or TEST environment , other than local VMs or downloading a trial version, doesn’t currently exist.) In this example, the customer in question uses one main form throughout the organization.…

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How to Use the Dynamics CRM Ribbon Workbench to Customize Button Behavior

A client recently asked if we could disallow all users the ability to deactivate records. Why? Well, since there is no cascading deactivation for related detailed records, only parent records were being deactivated, yet the manager’s reports still contained information on the related detailed records. This led to reports with inflated forecast numbers and confusion, since users insisted...

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