Capitalize on customer insights to stretch non-interest income

New regulation, emerging competition, and changing customer preferences is a cause for added stress and pressure on retail banks to increase non-interest income. This is a problem for retail banks that aren’t measuring customer activity such as product penetration, activation, debit card usage, and online banking or bill pay. Even worse, some banks that are capturing such data are not...

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Our Latest Banking Insights…and a request to hear from our readers!

For financial institutions, the initial outlook for 2013 doesn’t appear much different from what we’ve been experiencing the past two years: increasing interest rate pressure, lending volume stagnation and rising costs remain constant factors, and roadblocks, for future success.  Institutions continue to focus on growing and increasing bottom line profitability, and are looking...

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Biometrics – The Future (Again) of Payments

During the mid-2000’s start-up companies such as Pay by Touch and BioPay were piloting biometric payment platforms through gas station chains and grocery stores in the US.  At its height, Pay by Touch had several million users before the company crashed due to management problems.  The knock on biometrics as a payment vehicle has always been privacy concerns and the Big Brother...

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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