Customer Experience in a Pokeball?

Customer Experience in a Pokeball?

Pokémon Go is the latest and hottest trend in North America and Australia right now, but it has yet to go viral beyond these boundaries. The limited global presence is not due to a lack of international demand, as we’ve seen many clones appearing in China, but is perhaps because the robustness of data required is only available for development and use within those geographic territories.…

Read More
ACE16: The Water Industry Continues to Transform Part 1

ACE16: The Water Industry Continues to Transform Part 1

The American Water Works Association Annual Conference and Exhibition was held last week (June 20 – 22, 2016) in Chicago, Illinois. With over 10,000 attendees, 500+ exhibitors and 80+ sessions this conference presented an unparalleled opportunity to check the pulse of the water industry. Members of the West Monroe Water Utility consulting and technology practice were at the conference, and are...

Read More
Mike Manfredo’s Uncommon Blend

Mike Manfredo’s Uncommon Blend

Each month we highlight a different Dare to be Great employee who embodies the Uncommon Blend or Challenge Accepted attitude that makes West Monroe Partners and everyone that works here so unique! This month, meet Mike Manfredo, a Principal in our Customer Experience practice, based in Chicago. How did you get started at West Monroe?…

Read More
Sustainability: if you can’t measure it, you can’t manage it!

Sustainability: if you can’t measure it, you can’t manage it!

As sustainability has become a more prominent issue for businesses, leaders are struggling to build consistent sustainability reports. A sustainability report is often the first publically facing component of a business’ sustainability initiatives and therefore needs to have clear messaging, backed by specific metrics to track progress and create accountability. The data collected to report...

Read More
Why Open Data Standards are Critical for the Future of DER

Why Open Data Standards are Critical for the Future of DER

All across the DER value chain, stakeholders are working to accelerate DER deployments in a cost-effective manner that builds the foundation for the future. The solar systems, storage and other DER systems deployed today will remain in service for years to come. Monitoring, forecasting and control of these systems will be essential for success for utilities and system owners.…

Read More
Major Announcement in Oil & Gas:  Colorado Supreme Court Decision on Hydraulic Fracturing Bans

Major Announcement in Oil & Gas: Colorado Supreme Court Decision on Hydraulic Fracturing Bans

On Monday, May 2, the Colorado Supreme Court announced decisions holding invalid and unenforceable two separate ordinances enacted by the Cities of Fort Collins and Longmont, respectively, which prohibited the use of hydraulic fracturing for gas extraction.  These decisions establish precedent regarding what has been an on-going battle in the regulation of the Colorado oil and gas industry...

Read More
Brian Pacula’s Uncommon Blend

Brian Pacula’s Uncommon Blend

Each month we will be highlighting a different Dare to be Great employee who embodies the Uncommon Blend or Challenge Accepted attitude that makes West Monroe Partners and everyone that works here so unique! This month, meet Brian Pacula, a Senior Manager in our Workforce Optimization practice, based in Chicago.  How did you get started at West Monroe?…

Read More
Utilities’ Aging Workforce: Then and Now

Utilities’ Aging Workforce: Then and Now

In the late 70’s and early 80’s a majority of people who began work at local utilities did so with the expectation of starting and ending their career with the same company. It was stable with low risk and good benefits: Why Not? Back in 2003, when I entered the industry as a recent college graduate, I noticed that a substantial number of employees were coming up on retirement after completing...

Read More
The Only Thing Certain in Business is Uncertainty

The Only Thing Certain in Business is Uncertainty

Rarely is the need to change more critical to success than in companies undergoing transformational activities.  Much has been documented on how to lead change management projects when companies understand both the current vision and future state strategy.  However, what can leadership do to manage change when the current state is cloudy and the future state is unknown?  …

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons