Fax? Isn’t that technology extinct?

For years, I have been hearing this from everyone around me. Business and IT organizations saw the predictions that faxing would die (almost instantly when email gained popularity) and most companies did not invest in a dying technology. Why would they? A few years ago, in the early 2000s, I worked for a corporate Fortune 50 IT organization that was not investing in the technology despite the...

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How Business and IT Benefit From A Network Monitoring System

Network Monitoring Systems (NMS) are powerful platforms that can deliver monitoring services at many levels if implemented correctly – potentially providing a competitive edge. IT and business leadership often expect to get some sort of silver-bullet when implementing these platforms that will enable uninterrupted service and performance to its end users and customers, alike.…

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Project Siena – A Hidden Gem of Ignite

Project Siena – A Hidden Gem of Ignite

Often in life, the things we enter into with no expectations turn out to be the most interesting. Such was my experience with Project Siena. During Microsoft Ignite 2015, my colleagues and I attended a session on Project Siena because our initial seminar choice was full. I entered the seminar having never even heard of Project Siena; I left inspired and very impressed.…

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Salesforce Version Control: It’s a Challenge

Version control, for most developers, is an absolute must in any professional setting. Many developers would say as much for any development scenario, professional or otherwise. However, in the face of budgets, deadlines, learning curves, and just plain laziness, it’s tempting to forgo the effort for “more productive” efforts like the coding itself.…

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Financial Services for Start-Ups and Entrepreneurs — A Missed Opportunity for Credit Unions

Earlier this month, the National Credit Union Administration (NCUA) and the US Small Business Administration (SBA) announced an agreement to facilitate connecting small business owners with their local credit unions to obtain better access to capital.  The three year partnership includes a series of educational and training initiatives to better inform credit unions about SBA’s lending...

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Technology Transformation is Not Always the Silver Bullet

It has become a general trend that banks continue to enhance their existing product offerings by upgrading their technology platforms for a better user experience. Many would equate such technology upgrades to “transformation.” These replacements or upgrades are commonly perceived by banks to be the solutions for customer attrition, below average customer experience, and to keep up with...

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Applying Lean to Non-Traditional Environments – Super Bowl XLIX

The lights go on, the game is set, and it’s a blistering 70 degrees at the stadium in Arizona.  Marshawn Lynch is set to eat his pre-game Skittles, and Katy Perry is about to ride a giant metallic lion and dance with amiable-looking sharks and palm trees.  But what most people won’t notice in the Super Bowl year after year is the careful planning required to set up the halftime...

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Fitness Tracking: Healthcare’s Best Friend

At the start of January, most people subscribed to the common mantra: New Year, New You. But, now that the month is winding down, how many are still sticking to their goals – be it weight loss, general fitness, or just eating a bit healthier? As a provider or payer, how can you to bolster support and keep your population’s momentum going through the remainder of the year?…

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What’s Your Personal Brand? Manage Your Brand for Career Success

 “Today you are You, that is truer than true. There is no one alive who is Youer than You.” – Dr. Seuss This inspirational quote from Dr. Seuss reminds us of the importance of being ourselves. This lesson from childhood applies to personal branding in the workplace today. In this blog post, part 1 of a 2 part series, I share my personal branding experience and explore the need for managing...

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Business System Complexities and What To Do About It

Business System Complexities and What To Do About It Business systems are complex, only becoming more complex, and as such the management of the associated identities has spiraled out-of-control for many Enterprise organizations.  Additionally, it is increasingly more challenging to protect the type of devices that access Enterprise data.  Over the years, this has culminated in business unit...

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Resolving Internet Explorer 11, Windows 8.1 and CRM Dynamics Compatibility Issues

With the latest release of Internet Explorer 11 (October 2013) several of my clients have experienced compatibility issues while using Windows 8.1 and working with Dynamics CRM 2013 Online.  To help them solve these compatibility issues, a few simple steps were put into place to quickly resolve their issues and get them back on track and working with Dynamics CRM. …

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