Empowering Enterprises Through Automation: Making the Case for RPA

Empowering Enterprises Through Automation: Making the Case for RPA

Robotics Process Automation (RPA) is a technology that has recently been top of mind for business leaders. This software, which facilitates the automation of highly manual and repeatable processes, has had notable success in the financial services industry. Given that 3 out of 4 hospital and health system CEOs reported cost reduction and efficiency as one of their top two financial priorities...

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Conversational Banking: Financial Services Firms Must Invest or Be Left Behind

Conversational Banking: Financial Services Firms Must Invest or Be Left Behind

Last year, I wrote about conversational interfaces and how they have the potential to disrupt business and technology paradigms over the coming years. To recap, conversational interfaces are an emerging high-level system design model where interactions occur in the user’s spoken or written natural language. Most commonly they are a voice-driven virtual assistant like Alexa or a text-driven...

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West Monroe Named in Forrester’s Latest Report “Now Tech: Digital Business Transformation Accelerators, Q4 2018”

West Monroe Named in Forrester’s Latest Report “Now Tech: Digital Business Transformation Accelerators, Q4 2018”

You can’t go far today without hearing the word digital. It’s a broad and often confusing word – digital means something a little different to everyone. What we do know is that it’s critical to think about how your business should be shifting in the digital world. We often talk to clients that need our help tackling broad digital issues – how to think about it, where to start, what’s next...

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Take the Next Step in Your Digital Maturity for Revenue Growth

Take the Next Step in Your Digital Maturity for Revenue Growth

To realize we now live in a digital world doesn’t take much. And as companies are looking to digitally transform—in what seems to be overnight— many struggle on where to start or understand which digital initiatives will drive revenue and ultimately increase their bottom line. According to our survey of over 400 business leaders, the results were clear: The more digitally mature your...

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Change is at the Heart of Digital, And the First Mile of Your Journey

Change is at the Heart of Digital, And the First Mile of Your Journey

West Monroe Partners released our signature research on an important topic, Digital Leadership. Surveying and curating insights from 407 business leaders on sixteen different elements of digital maturity, this report highlights key characteristics of digitally mature organizations seeking to increase revenue, growth, and profits in today’s dynamic markets. I was proud to contribute to...

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How Microsoft is Modernizing the Digital Workplace – Insights from the Ignite 2018 Conference

How Microsoft is Modernizing the Digital Workplace – Insights from the Ignite 2018 Conference

I recently attended the Microsoft Ignite conference where I spent my time attending sessions around Office 365, SharePoint, Teams, and OneDrive for Business. There was no shortage of announcements around the advancements Microsoft is making in the modern digital workplace with Office 365. We are seeing significant improvements across collaboration, process automation, intranet and all-employee...

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What We Really Mean by AI

What We Really Mean by AI

Artificial Intelligence (AI) is booming. And its growth is receiving attention around the world. You’ll see AI featured in news stories daily.  Total investments for venture-capital-backed artificial intelligence companies in the US topped $1.9 billion in the first quarter of the year, the highest ever. Google, Amazon, Facebook and the tech giants are making big bets in this space.…

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What comes first: Digital DER or Transactive Energy?

What comes first: Digital DER or Transactive Energy?

As distributed energy resources grow across the network, the method of managing DERs becomes an increasingly digital process – including opening new energy markets at the edge of the distribution grid. This is a very big opportunity for electric utility companies, but are they ready? The evolution of “digital DER” has seen the establishment of DER interconnection platforms, complete with DER...

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The Status and Future of REV

The Status and Future of REV

The 2018 New York Reforming the Energy Vision (REV) Summit, hosted by EUCI at National Grid’s Brooklyn headquarters last week, brought together leading industry experts and state policy makers to discuss the status and future of REV. Topics discussed included progress made toward REV goals, the technical and economic details of REV related pilot projects, and how New York’s energy...

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Why Humans Matter Most When Designing Bots: UX Best Practices for Conversational Interface Design

Why Humans Matter Most When Designing Bots: UX Best Practices for Conversational Interface Design

Advanced digital capabilities in Artificial Intelligence (AI) and Natural Language Processing (NLP) will alter how people interact with data. The growing adoption of voice platforms like Amazon Alexa and Google Assistant, as well as messaging platforms like Facebook Messenger and Slack, means humans will interact increasingly more with technology through conversational interfaces (CI), rather...

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DER Aggregation: Bi-Directional Data Flow Disrupting Bulk Power System Model

DER Aggregation: Bi-Directional Data Flow Disrupting Bulk Power System Model

Distributed Energy Resource (DER) advancement is the driver to create significant growth in two-way data flow between DER devices and grid control systems, as well as between DER owners/aggregators and other market actors. Driven by requirements to support greater amounts of renewables, our distribution grids are transforming to accommodate two-way electricity and two-way data flow on the...

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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