The Importance of Governance with RPA

The Importance of Governance with RPA

In a recent blog, I suggested that RPA technology is a tool, not a full-blown strategy. It is not an uncommon sentiment, however, for banks and other organizations to believe that tools are less complex than strategies and require less upfront consideration. This post highlights that, regardless of whether companies believe tools or strategies are more complex to design and implement...

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Four Guiding Questions to Determine if your Company is Ready to Invest in a Knowledge Management Strategy

Four Guiding Questions to Determine if your Company is Ready to Invest in a Knowledge Management Strategy

As executives seek to scale their business, there are dozens of critical systems, processes, and organizational structures that need to be evaluated in advance of significant growth. A critical piece often overlooked is the organization’s long-term strategy for process and procedure standardization, documentation, and storage, as well as the identification and distribution of best practices...

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The Perfect Storm for Energy Companies: Low Oil and Peak Demand

The Perfect Storm for Energy Companies: Low Oil and Peak Demand

The term “A Perfect Storm” is commonly referenced when multiple events occur simultaneously to create a worst-case scenario. Often overused, this phrase has become synonymous with many things, from cataclysmic weather events to financial crises. For the global energy industry, sustained low oil prices and the emergence of demand-side technology improvements across multiple fronts have created...

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What is Knowledge Management and Why Should My Company Care?

What is Knowledge Management and Why Should My Company Care?

Increasingly today, companies are in the business of applying knowledge to solve complex problems. As a result, executives in every industry rely heavily on the intellect of their employees and the established processes that carry their business. While this requires a highly skilled workforce, it also affords companies the opportunity to identify and adopt best practices, institutionalize the...

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Achieving the Full Potential of Your Warehouse Automation Investment

Achieving the Full Potential of Your Warehouse Automation Investment

We recently partnered with a large multi-site distribution client to conduct an assessment. They were operating with a mix of newer, automated facilities and older, highly manual facilities. In addition to the evaluating operational and management effectiveness, the client was interested in an analysis as to whether they were using their automation investment to its full potential.…

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Meet Your New (Digital) Co-Worker

Meet Your New (Digital) Co-Worker

What Evolutionary Psychology Teaches Us About Robotic Process Automation Modern humans have evolved immensely from our ancient ancestral roots, though some primal features still exist. The appendix and our hypothalamus stress responses (think “fight-or-flight”) are two such examples. While the appendix [mostly] doesn’t interfere with our daily lives, how we respond to stress and our tendency...

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Can the Olympics be Sustainable?

Can the Olympics be Sustainable?

With the 2018 Winter Olympics in the rearview mirror, the elite athletes who competed and their dedicated fans have returned home. Some will be basking in the glory of new Olympic medals and career-launching wins, while others may be coping with defeat or injuries. But what about the communities that host them, and the impact to their residents and environment once everyone has left?…

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Retail Is Still a People Business

Retail Is Still a People Business

It has been a few weeks since I had the opportunity to attend the National Retail Federation’s (NRF) Big Show, and while it’s easy to get lost in all the latest tech and AI/BI, one message remained consistent throughout: retail is still a people business. To be successful in today’s world, you need to have engaged employees that are equipped to deliver what your customers want.…

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The Digital, Flexible Future of Retail’s Workforce

The Digital, Flexible Future of Retail’s Workforce

Recently, I had the opportunity to attend the National Retail Federation’s (NRF) “Big Show” for the first time. As someone who has worked extensively in retail over the past 10 years, this was a great chance to see emerging industry trends and cutting-edge technology all in one place. I was particularly excited to experience all the buzz around what the next generation of retail employees and...

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Coffee & Change, Episode 10: Discussing Change in the Power Industry with Interim CEO of NERC

Coffee & Change, Episode 10: Discussing Change in the Power Industry with Interim CEO of NERC

As utilities prepare for an uncertain future, WMP is helping our clients navigate the road to digital transformation, which comes with a lot of organizational change. Our OCM expert, Bill Kirst, talks with Charles Berardesco, the Interim CEO of North American Electric Reliability Corporation (NERC) to discuss the changes that are occurring in the power industry and the ever emerging and...

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Move Aside Cloud, Blockchain is the Newest ERP Trend

Move Aside Cloud, Blockchain is the Newest ERP Trend

On January 10, 2018, Geoprise Technologies Corporation, the maker of GM-X ERP, announced that it has partnered with Coin Sciences Ltd, maker of the MultiChain blockchain platform, to launch an ERP application leveraging blockchain technology to enable secure business-to-business collaboration and others are quickly following suit. Let’s take a step back to understand what blockchain is and...

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