The ABCs of Working With Generation X, Y and Z

The ABCs of Working With Generation X, Y and Z

By 2020, Millennials (also known as Generation Y) will represent half of the global population. Furthermore, Baby Boomers (those born between 1946-1964), will be retiring at a faster pace than ever. Generation X will not be able to fill all of the open positions, pushing Generation Y into leadership roles much sooner than previous generations.…

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Stranger (Internet of) Things: A couple of factors to consider before making the investment

Stranger (Internet of) Things: A couple of factors to consider before making the investment

We recently attended the IoT Summit Chicago hosted by the Illinois Technology Association. This conference gathered over 500 professionals from around the globe to collaborate on best practices and discuss future trends in the often discussed, but rarely understood “Internet of Things (IoT).” We took a moment to reflect on time the conference and identify some key takeaways to share with...

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Coffee & Change, Episode 8: Managing Change in Community and Economic Development in Ukraine

Coffee & Change, Episode 8: Managing Change in Community and Economic Development in Ukraine

On this special episode of Coffee and Change Bill Kirst, our organizational change management lead, speaks with Roman Oleksenko, a project manager with Peace Corps Ukraine who leads community and economic development projects. They discuss the changing field of community and economic development, specifically through the lens of Peace Corps and its mission in Ukraine.…

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Top 6 Ways to Combat Change Fatigue

Top 6 Ways to Combat Change Fatigue

When I read Bill’s blog “Where’s the Snooze Button on Change?” I was inspired to write my own perspective on managing change. And then I hit my own snooze button a few times in the last few months due to some competing priorities. Change fatigue is real – and something I observe often at clients.…

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Coffee & Change, Episode 6: Managing Change in Environmental Affairs

Coffee & Change, Episode 6: Managing Change in Environmental Affairs

Bill Kirst, our West Coast organizational change management lead in Seattle, shares the sixth episode of his podcast series on the topic of change management. In this episode, Bill interviews Brandon Ray, a graduate student at the University of Washington who studies Marine and Environmental Affairs and International Studies. They discuss the importance of understanding stakeholders in...

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Day in the Life: Operations Excellence Intern Edition

Day in the Life: Operations Excellence Intern Edition

At West Monroe, we approach internships differently. To be the best, we need the best, meaning our interns accepted the challenge to go beyond the typical internship. Our interns took on an array of engaging, transformative challenges, ranging from assisting on client sites/projects, to developing new and innovative software. Specifically, our Operations Excellence interns had something to say...

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The Most Challenging Job in Retail

The Most Challenging Job in Retail

Having spent a dozen years in various retail leadership positions, I can confidently say that front line leadership (overseeing one store or multiple stores) is the most complex job. Today’s managers face a myriad of challenges: improving customer experience while overseeing a growing number of employees, effectively managing labor costs and turnover, implementing new technologies across a...

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Before You Change Your Technology, Change Your Operating Model

Before You Change Your Technology, Change Your Operating Model

The commercial lending industry has experienced tremendous growth in the last decade. Yet, commercial banks have not been at the leading edge of industry-altering changes. Further, the speed of these changes has placed a burden on middle-market and regional banking institutions to rapidly evolve or fall behind. Non-traditional lending sources, with altogether different operating models and...

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Is Your Management Team Equipped to Drive Workforce Improvement?

Is Your Management Team Equipped to Drive Workforce Improvement?

Many companies look to increase the efficiency of their workforce through implementing new work methods, labor standards, and technology. However, a critical piece of the improvement process is often overlooked – performance management. According to Wikipedia, “performance management is the term used to refer to activities, tools, processes, and programs that companies create or apply to...

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Robotic Process Automation: Beyond the Myth

Robotic Process Automation: Beyond the Myth

The hype surrounding robotic process automation (RPA) continues to grow. It has many people imagining robots along an assembly line, packaging product to be delivered by drones in a matter of minutes. But the reality is that robotic process automation is the next technology automation tool designed to drive better operational efficiency, improve customer experience, and increase employee...

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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