Inventory Management and Realizing the Full Potential of Engineered Labor Standards in Distribution Centers

Inventory management is often talked about as a way to keep track of product to reduce shrink and maximize profits. However, poor inventory management can also affect the proper implementation of discrete labor management systems such as FLEXdls or Red Prairie. These systems rely on accurate item counts, case cube measurements, slotting sizes and case weights to produce accurate engineered...

Read More

Contact Center Transformation: From Strategy to Inception

West Monroe Partner’s High Performance Contact Center team recently conducted a half-day workshop at the ICMI Contact Center Demo and Conference in Chicago.  We demonstrated how you can transform your contact center from the ground up – from organizational design, to reworking operations and strategy, to the technology and processes that support your goals. …

Read More

Receiving Standards Made to Work Part I: It Begins with your Inbound

The Inbound. Is it the bottleneck of your operation? Throughout the duration of the inbound and outbound operations, any single hiccup from the inbound operations can compromise the successful execution of the operating plan and could very well affect customer service in the end.  Two critical ingredients to preventing these hiccups and executing consistently and efficiently are utilizing a...

Read More

SKU Rationalization: The Need for a Holistic Approach in a Customer-Sensitive Marketplace

Retail merchandising decisions are often tough to make. The evolution of an increasingly competitive marketplace has forced retailers to take a hard look at the products they sell to see if it really makes sense to offer them from a business perspective. Additionally, multiple studies have shown that the sales floor is disproportionally occupied by products that collectively only make up a...

Read More

Everyone’s Incentive – Avoid Making Your Incentive Program a Bottom Line Burden

Many in both labor and management would agree that incentive programs for warehouse employees on engineered labor standards (ELS) are beneficial to all parties involved.  They provide financial motivation for employees that demonstrate the ability to perform their job at a consistently high level.  Employees achieving at a consistently high level equates to shorter overall operating spans, and...

Read More

Maximizing your Workforce Performance

For any operation, Engineered Labor Standards (ELS) provide a tool for you to benchmark how well your operation can perform.  The challenge for any operator is answering the question on “how” to achieve that level of performance.  Engineered Labor Standards require both the building of the standards and the ability to execute on those standards.…

Read More

Transform your Retail Pharmacy through Process Innovation

Why should you invest, innovate and launch a new store concept for your pharmacies? There are many factors. Typically, a total redesign for a store happens once every few decades. So, when is the right time to do this time and cost intensive investment? Often, it is dictated by external signals – regulations, competitors, customer expectations, new offers in the market or the desire to...

Read More

The Case for a Truly Discrete Labor Standard

In a recent DCVelocity article titled “5 ways to cut DC costs”, five options for reducing costs in a distribution operation were discussed. While all were great options for any decision maker to consider, there is a sixth option that I believe stands out from the rest. The cost of labor in most distribution centers today constitutes 65% or more of the total operating costs associated with...

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons