ACE16: The Water Industry Continues to Transform Part 1

ACE16: The Water Industry Continues to Transform Part 1

The American Water Works Association Annual Conference and Exhibition was held last week (June 20 – 22, 2016) in Chicago, Illinois. With over 10,000 attendees, 500+ exhibitors and 80+ sessions this conference presented an unparalleled opportunity to check the pulse of the water industry. Members of the West Monroe Water Utility consulting and technology practice were at the conference, and are...

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Boldly Pioneering the Cloud ERP Space: A Reflection on NetSuite’s SuiteWorld16 Conference

Boldly Pioneering the Cloud ERP Space: A Reflection on NetSuite’s SuiteWorld16 Conference

This year’s NetSuite’s SuiteWorld cloud ERP conference (held in San Jose, CA) attracted over 8,000 attendees comprised of NetSuite employees, partners, and customers. The largest cloud ERP conference in the world provided an opportunity to network, learn more about the NetSuite platform, and hear from NetSuite executives about key investments that are being made to enhance and...

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Digi Ball: How the Golden State Warriors are using Digital Technology to Reshape Injury Prevention

Digi Ball: How the Golden State Warriors are using Digital Technology to Reshape Injury Prevention

The Golden State Warriors just broke the seemingly untouchable regular season wins record of the 1995-1996 Chicago Bulls and are beginning their quest for back-to-back NBA championships. That’s a far cry from 2010, when they were sold to new ownership and were one of the worst-performing teams in the NBA. Obviously, this drastic turnaround would not be possible without their game-changing...

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Harnessing the Power of Customer Meter Data in a Post-AMI Utility

Harnessing the Power of Customer Meter Data in a Post-AMI Utility

It’s a given that utilities investing in Advanced Metering Infrastructure (AMI) and Distribution Automation (DA) are able to take full advantage of near real-time meter data: improving meter-to-cash, end-of-feeder circuit health, outage/fault isolation, for example. Utility customers typically subsidize AMI deployments, but what rights do customers and third party providers have to leverage...

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New in SQL Server 2016 – Part 2: Investing in the Already Mature Multidimensional Model

New in SQL Server 2016 – Part 2: Investing in the Already Mature Multidimensional Model

I recently attended Microsoft’s quarterly Minnesota BI User Group Meeting, and I particularly enjoyed learning from Will Weber (a Data Platform Solution Architect at Microsoft) about their upcoming release of SQL Server 2016. This is the second installment in a blog series that will summarize the various additions and enhancements that Microsoft is introducing to their BI stack from the...

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Utility Assistance Programs: A third-party portal can help build a greater community presence

Utility Assistance Programs: A third-party portal can help build a greater community presence

In order to maximize the benefits of a customer assistance program, utilities are looking closer at community involvement. In the article Utility Assistance Programs: Maximizing Outcomes for Both Customers & Utilities we discussed how a utility can increase revenue and decrease bad debt, increase access for low income customers to vital resources (water, electricity and gas), decrease the...

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Salesforce Lightning: Part I – Introduction to the New UX

Salesforce Lightning: Part I – Introduction to the New UX

Months following Dreamforce ‘15, we’re still hearing more than just murmurs about the launch of the new Salesforce Lightning UX. This is the first post in a series of four that will examine the different aspects of Lightning, and to a greater degree, their respective utilities. Given the breadth of what’s made available with Lightning’s features, it only makes sense to break the discussion up...

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Why Should Utilities Use Technology to Drive Efficiency and Protect Water Quality?

Why Should Utilities Use Technology to Drive Efficiency and Protect Water Quality?

Flint, Michigan has become a lightning rod for attention to the financial needs of water infrastructure in the United States. But the financial issue cannot be separated from the needs of proper utility management. The potable water industry was built with a very conservative approach to operations with the protection of public health, and a philosophy of water quality first and foremost.…

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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