New in SQL Server 2016 – Part 1: A Much Needed Facelift for the Tabular Model

New in SQL Server 2016 – Part 1: A Much Needed Facelift for the Tabular Model

I recently attended Microsoft’s quarterly Minnesota BI User Group Meeting, and I particularly enjoyed learning from Will Weber (a Data Platform Solution Architect at Microsoft) about their upcoming release of SQL Server 2016. This blog series will summarize the various additions and enhancements that Microsoft is introducing to their BI stack from the perspective of a BI developer.…

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Cyber-attack in Ukraine a Red Flag for Power Distribution Networks

Cyber-attack in Ukraine a Red Flag for Power Distribution Networks

‘..the first known power outage caused by hackers and also the most complex cyber-attack on infrastructure to date.’ The Institute of Engineering and Technology, Jan 19, 2016 On December 23, 2015 an outage in Western Ukraine’s Prykarpattya Oblenergo and Kyivoblenergo power distribution networks lost power between three to six hours, affecting between 80,000-700,000 customers.…

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Five Key Takeaways from DistribuTECH 2016

Five Key Takeaways from DistribuTECH 2016

The dust has settled after a great week in Florida at DistribuTECH, where it was once again clear why this is a “can’t miss” event for those within the Energy and Utility space. This year’s theme “Focus on the Future” accurately captured the tone and frame of mind among the thousands of attendees, including a diverse group of Utilities, service and technology providers, product manufacturers...

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Clean Power Plan Advances Another Step Forward

Well, there you have it. Last week the U.S. Court of Appeals for the District of Columbia Circuit denied a petition by Clean Power Plan opponents, led by fossil fuel industry interests and several states to suspend implementation of Environmental Protection Agency’s (EPA) Clean Power Plan. The CPP was debated, commented on, and modified to reflect the views of many stakeholders before...

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Flint – The Need to Balance Water Management with Science and Business

The Great Lakes, a source of fresh water so great it accounts for over 20% of the surface fresh water on earth.  Yet, some American cities along the Great Lakes have had to go without water due to toxic contamination of the public water supply. In 2014, Toledo shut down its water supply for two days due to the toxicity created by polluted runoff and the consequential algal blooms, a completely...

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Reflections from COP21: What the Paris Agreement Means for Business in the Energy and Utilities Industries

The 21st Conference of the Parties (COP) to the United Nations Framework Convention on Climate Change (UNFCCC) concluded on Saturday, December 12, 2015. The conference concluded  with a much anticipated and landmark agreement, the Paris Agreement, by 195 countries to “keep global temperature rise this century well below 2 degrees Celsius and to drive efforts to limit the temperature increase...

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Rise of the Customer Experience (CX) Professional

The most poignant part for me of last night’s Southern California CX Day that West Monroe hosted in its Los Angeles office was the 12 or so design students from Pasadena’s prestigious Art Center College of Design who attended. As I talked with one recent graduate — who received both an MBA from Claremont’s Drucker School of Management as well as an MS in Design from the Art Center as part of...

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What Does Customer Experience (CX) Mean to Me?

As CX professionals gather across the globe today to celebrate CX Day, I am taking time to reflect on what CX means to me and why it matters. It’s about society, culture, connection, ultimately… human beings. At the interaction point of any business process, technology implementation, mobile application, support call or tweet; exists a human being desiring a positive experience, a...

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Dreamforce: A Relaxing Conclusion

Now that Dreamforce has ended, I can finally collect my thoughts into this third and final installment of my on-the-ground reporting of the Dreamforce experience (click here and here for my previous posts). Even as of the second to last day of Dreamforce (a Thursday), it was readily apparent that the crowd had started to thin out.…

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