Business Intelligence is Intelligent Business for Banks

Banks, like so many other organizations, are fundamentally built on data. So why do many of these institutions lack adequate tools to harness the power of this data? From outside the financial industry looking in, banks appear to be nothing more than institutions built on money movement. And why not? Money is constantly coming and going in the form of deposits, withdrawals, loans, payments...

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So you want to leverage BIG DATA? Start smaller.

Have you heard of big data and wonder what it could do for your organization?  The promise of things like dashboard reporting and real-time analytics can tempt companies to skip over more traditional business intelligence initiatives to get right to the hot stuff.  Don’t do it! Business intelligence is a broad collection of disciplines that help organizations leverage their data to...

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The Power of Focus

Over the years I’ve had the pleasure of participating in more implementation efforts than I would care to recall. A common factor in nearly all of them is that I’m asked to get involved once Management, usually Executive Management, has finally come to the realization that things just might not be going so well. …

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Facebook’s K.I.S.S. of Death

Facebook’s IPO might be the blow to customer experience that brings the social media behemoth to its knees. Zuckerberg be advised – from its beginning to its pending end, Facebook’s strength is a derivative of its customer-centric core. Facebook’s box office IPO debut has a lot of people monitoring its increasingly pained stock price, but the real drama is months...

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Disparate Approaches in New AMI Opt Out Trends

If you are following the policy development of Opt Out offerings for utility AMI programs, two recent news items are worth noting. Within the last couple of weeks, the Vermont Legislature approved a measure stating that utility customers in the state who don’t want a wireless smart meter on their home or business can now opt out of the technology for free.…

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Reinvent your Business as Usual

The effects of the financial markets, new channels and emerging competitors, and shifting customer demands and preferences are just a few of the trends forcing insurance companies to transform the way they do business. Making the leap forward requires developing clear answers to some key questions: Where are the opportunities (product lines, sales channels, geographies)?…

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Healthcare IT Due Diligence: More Important Than Ever

Healthcare spending accounts for nearly 18% of the U.S. GDP, so it’s not surprising that the industry continues to attract billions of dollars in annual investment from private equity firms. Private equity interest in healthcare remains strong despite industry transformative pressures, reduced reimbursement and the uncertain impact of our evolving national health policy.…

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Big Regulation = Big Data

Big data has become a cross-industry term utilized by the capital markets industry, the pharmaceutical industry and the scientific community.  Big data is used to describe extremely large datasets.  Binary prefixes to describe the size of data have graduated from kilobytes and megabytes to data stores sized in terabytes, petabytes and exabytes (slightly more than 1 million terabytes) of...

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Who Is Regulating the Regulators?

When business problems occur, the common response is to create rules and regulations to prevent that set of problems from happening again.  Unfortunately, at times the controls enacted to remedy the problems become so complex that they create new, different and sometimes more profound problems.  This can lead to a vicious bureaucratic cycle with even more complex fixes.…

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Data vs. Information – The Real Difference

People often use the terms data and information interchangeably, but I see them as fundamentally different.  Data itself is raw, unprocessed facts. It is not aggregated, and therefore lacks context.  Information on the other hand is structured, processed, aggregated and synthesized data to provide context. As we have evolved into the information age, we have collected increasing amounts of...

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Lessons Learned From the Cloud, Part One

While there are many IT services that our clients can move to the cloud, messaging seems to be most popular.  Over a series of blog posts, we are going to share a few key lessons from cloud messaging deployments. Define your requirements up front. Get them clearly documented and then let them drive all of your decisions: everything from What security features do we require in our cloud...

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Chicago, IL 60606
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