Easy Banking Wins Treasury Client Profits   

Easy Banking Wins Treasury Client Profits   

Treasury management services are a key source of profitable fees and low-cost deposits. In an industry that is more than 40 years old and increasingly commodified, product is important, but the overall quality of the customer experience is driving the difference between one bank and the next. The bells and whistles of yesterday are table stakes in today’s mature market.  …

Read More
The Key to Your Next Successful Bank Acquisition: Managing Regulatory Risk

The Key to Your Next Successful Bank Acquisition: Managing Regulatory Risk

The trend toward community, regional bank, and credit union consolidation in the United States is showing no signs of stopping in 2018. While bank M&A activity only grows, closing risk in the current regulatory environment should stay a top-of-mind issue for institutions mulling potential M&A transactions. For institutions looking to enter the bank M&A fray, a proactive strategy...

Read More
Why should electric utilities take a closer look at supply chain risk management?

Why should electric utilities take a closer look at supply chain risk management?

Three years ago, I managed the vendor evaluation process for a utility assessing wireless options for telecom connectivity to substations. The field was limited to two vendors and cybersecurity was an important topic we wanted to explore in more detail with each. One specific area we sought to understand was the process used to address any cybersecurity issues that might arise with the...

Read More
Fishing Analytics – Getting ‘Hooked’ on Python and Power BI

Fishing Analytics – Getting ‘Hooked’ on Python and Power BI

What’s more satisfying than finding a way to combine two of your passions? I asked myself this as I cranked out Python code to process online fish stocking records in a recent fishing analytics pet project. But let’s take a step back first. Our CEO Kevin McCarty was recently published in a Forbes magazine article discussing how tech nerds become successful commercial technologists.…

Read More
Azure SQL DW Identity Column Bugs

Azure SQL DW Identity Column Bugs

Those of you who are seasoned at implementing SQL Server have probably used the identity column feature. It is a great tool for generating surrogate keys in your tables without needing to include logic in your code. With any new feature, comes the good and the bad. The good news if you looking at Azure SQL Data Warehouse (SQL DW) for your next implementation is that Microsoft introduced...

Read More
6 Issues Facing Water Utilities

6 Issues Facing Water Utilities

As we approach the midpoint of 2018, here are some of the top challenges West Monroe sees in the water industry. Water utility leaders continue to face issues produced by years of underinvestment — aged infrastructure, highly-public water crises, and unmet customer service expectations. Furthermore, as water utilities introduce new technology to address these issues, there are increasing...

Read More
Who will win the loyalty of the customer of the future?

Who will win the loyalty of the customer of the future?

West Monroe attended the 2018 CS Week conference hosted in Tampa earlier this month. CS Week is the premier annual educational and customer service conference serving electric, gas, and water/wastewater utility professionals globally. I attended CS Week a few years ago, and the big talk then was how “rate payers are now our customers, and they are demanding improved service.” Since then we...

Read More
For Life Sciences Companies, GDPR is Now Law.  Have you made a ‘Good-Faith Effort’ to comply?

For Life Sciences Companies, GDPR is Now Law. Have you made a ‘Good-Faith Effort’ to comply?

The General Data Protection Regulation (GDPR) consolidates existing European state-based laws into a single set of requirements for the collection and processing of personal data of individuals within the European Economic Area. The GDPR took effect on May 25, 2018 and applies to companies established within and outside the EU that process personal data of EU-based individuals, including...

Read More
Do Patient Comments Matter?

Do Patient Comments Matter?

Often, we find ourselves relying solely on quantitative data when making decisions. However, this could be one of the biggest mistakes when assessing measures of patient experience as the full story is not always captured with numbers. Hospitals have been analyzing HCAHPS scores to gather insight into patient experience for years but often do not know how to best understand qualitative...

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons