Why should electric utilities take a closer look at supply chain risk management?

Why should electric utilities take a closer look at supply chain risk management?

Three years ago, I managed the vendor evaluation process for a utility assessing wireless options for telecom connectivity to substations. The field was limited to two vendors and cybersecurity was an important topic we wanted to explore in more detail with each. One specific area we sought to understand was the process used to address any cybersecurity issues that might arise with the...

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Fishing Analytics – Getting ‘Hooked’ on Python and Power BI

Fishing Analytics – Getting ‘Hooked’ on Python and Power BI

What’s more satisfying than finding a way to combine two of your passions? I asked myself this as I cranked out Python code to process online fish stocking records in a recent fishing analytics pet project. But let’s take a step back first. Our CEO Kevin McCarty was recently published in a Forbes magazine article discussing how tech nerds become successful commercial technologists.…

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Azure SQL DW Identity Column Bugs

Azure SQL DW Identity Column Bugs

Those of you who are seasoned at implementing SQL Server have probably used the identity column feature. It is a great tool for generating surrogate keys in your tables without needing to include logic in your code. With any new feature, comes the good and the bad. The good news if you looking at Azure SQL Data Warehouse (SQL DW) for your next implementation is that Microsoft introduced...

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6 Issues Facing Water Utilities

6 Issues Facing Water Utilities

As we approach the midpoint of 2018, here are some of the top challenges West Monroe sees in the water industry. Water utility leaders continue to face issues produced by years of underinvestment — aged infrastructure, highly-public water crises, and unmet customer service expectations. Furthermore, as water utilities introduce new technology to address these issues, there are increasing...

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Who will win the loyalty of the customer of the future?

Who will win the loyalty of the customer of the future?

West Monroe attended the 2018 CS Week conference hosted in Tampa earlier this month. CS Week is the premier annual educational and customer service conference serving electric, gas, and water/wastewater utility professionals globally. I attended CS Week a few years ago, and the big talk then was how “rate payers are now our customers, and they are demanding improved service.” Since then we...

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For Life Sciences Companies, GDPR is Now Law.  Have you made a ‘Good-Faith Effort’ to comply?

For Life Sciences Companies, GDPR is Now Law. Have you made a ‘Good-Faith Effort’ to comply?

The General Data Protection Regulation (GDPR) consolidates existing European state-based laws into a single set of requirements for the collection and processing of personal data of individuals within the European Economic Area. The GDPR took effect on May 25, 2018 and applies to companies established within and outside the EU that process personal data of EU-based individuals, including...

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Do Patient Comments Matter?

Do Patient Comments Matter?

Often, we find ourselves relying solely on quantitative data when making decisions. However, this could be one of the biggest mistakes when assessing measures of patient experience as the full story is not always captured with numbers. Hospitals have been analyzing HCAHPS scores to gather insight into patient experience for years but often do not know how to best understand qualitative...

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Is My Organization in Scope for GDPR?

Is My Organization in Scope for GDPR?

Starting May 25th, the EU’s General Data Protection Regulation (GDPR) is taking effect. Despite the looming start date, there are many organizations that are still unclear about the language of the regulation and why organizations in the US should be aware. A good starting point for understanding how GDPR may affect your organization is to determine if GDPR even applies, and if so, what is...

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Dare to Be Inclusive: My Top Takeaways from the Daring Women Conference

Dare to Be Inclusive: My Top Takeaways from the Daring Women Conference

West Monroe recently had the honor of participating in Seattle Business Magazine’s inaugural Daring Women event to discuss challenges, growth opportunities and innovation in both business and life. The half-day event brought together more than 350 women (and a few men) from a range of industries and experiences, mixing TED-style talks with panel discussions on owning your leadership style...

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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