As utilities prepare for an uncertain future, WMP is helping our clients navigate the road to digital transformation, which comes with a lot of organizational change. Our OCM expert, Bill Kirst, talks with Charles Berardesco, the Interim CEO of North American Electric Reliability Corporation (NERC) to discuss the changes that are occurring in the power industry and the ever emerging and changing expectations of customers and constituents.
“The faster we do things the faster people want things done. And it is just going to be that way. The business environment is that way. The consumer environment is that way. People sitting at home with their smart phones are that way. That is just the way the world has gone.”
As always, we invite you to brew a cup of coffee or tea and enjoy the listen!