Blog Series: Business Relationship Management – Part 3

Blog Series: Business Relationship Management – Part 3

BRM as a Role While each utility has different needs and means, building an analytics Center of Excellence (CoE) can start with a small team. This team can tackle the “what if”, “it would be nice if”, and “what we really need”. This is the third and final piece of a three-part blog series explaining how the Business Relationship Management (BRM) framework provides value when executed as...

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How to Build an Analytics Center of Excellence to Tackle Utility Problems

How to Build an Analytics Center of Excellence to Tackle Utility Problems

We recently attended the annual gathering of utility practitioners at Utility Analytics Week in San Antonio. A common theme discussed was “how do we get started?”, “where do we start?”, and “how do we justify the cost?”. Electric utilities are becoming increasingly digitally-oriented and data intensive with the adoption of AMI meters, deployment of SCADA systems across the grid, and...

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Blog Series: Business Relationship Management – Part 2

Blog Series: Business Relationship Management – Part 2

BRM as a Discipline  This is the second of a three-part blog series explaining how Business Relationship Management (BRM) framework provides value as a discipline. As a discipline, the BRM framework embodies a set of competencies (i.e. knowledge, skills, behaviors) to foster productive, value producing relationships between an IT organization and the Business units they serve.…

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Blog Series – Part 3: DOE’s Grid Resiliency Pricing Rule

Blog Series – Part 3: DOE’s Grid Resiliency Pricing Rule

Identifying Alternative Solutions for Grid Resiliency  In this third blog in a series examining the Department of Energy (DOE)’s Notice of Proposed Rulemaking (NOPR), we will look at other market solutions to enhance grid resiliency. The NOPR argues electric generation resources with an abundant (specifically 90-day) fuel supply on-site are undervalued in terms of their value to the grid.…

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Blog Series: Business Relationship Management – Part 1

Blog Series: Business Relationship Management – Part 1

A Discipline or Role? This is the first of a three-part blog series explaining how Business Relationship Management (BRM) can be used as both a discipline and an enabler of digital transformation. To level set, digital transformation is the application of digital capabilities to processes, products, and assets to improve efficiency, enhance customer value, manage risk, and uncover new...

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Blog Series – Part 2: DOE’s Grid Resiliency Pricing Rule

Blog Series – Part 2: DOE’s Grid Resiliency Pricing Rule

Compounding Inequality for Customers This second blog in a series discussing the Notice of Proposed Rulemaking (NOPR) issued by the Department of Energy (DOE) examines potential adverse effects on electricity customers. Aside from the debate around whether this NOPR would improve grid resiliency, the proposed pricing rule can fundamentally alter wholesale electricity markets.…

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Stranger (Internet of) Things: A couple of factors to consider before making the investment

Stranger (Internet of) Things: A couple of factors to consider before making the investment

We recently attended the IoT Summit Chicago hosted by the Illinois Technology Association. This conference gathered over 500 professionals from around the globe to collaborate on best practices and discuss future trends in the often discussed, but rarely understood “Internet of Things (IoT).” We took a moment to reflect on time the conference and identify some key takeaways to share with...

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Can New Pricing Models Capture the True Value of Water?

Can New Pricing Models Capture the True Value of Water?

Many water utilities are currently experiencing high sensitivity to demand and revenue fluctuations. As capital expenditures to maintain and upgrade distribution infrastructure become inevitable, many utilities are also facing increasing pressure to conserve resources and maintain water quality. Evaluating potential rate structures may reveal solutions to provide revenue stability while...

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Application Security from the Inside Out: Part 2

Application Security from the Inside Out: Part 2

In my previous post, I addressed four coding policies that almost guarantee a data breach. This post will cover five solution strategies to shore up your application’s security. The guiding principle to correct these flawed policies (see Part 1) is to change the priorities that direct development and support of software applications.…

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Blog Series – Part 1: DOE’s Grid Resiliency Pricing Rule

Blog Series – Part 1: DOE’s Grid Resiliency Pricing Rule

A Wrench in the Wholesale Electricity Market On September 28, 2017, the Department of Energy (DOE) issued a Notice of Proposed Rulemaking (NOPR) titled, “Grid Resiliency Pricing Rule.” This first blog in a series summarizes the NOPR and discusses the fundamental issue behind the rule: The DOE seeks action within 60 days (by November 27, 2017) from the Federal Energy Regulatory Commission...

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