Can New Technology Tackle Old Problems in Care Management?

Can New Technology Tackle Old Problems in Care Management?

It is no secret that improving the health of our sickest populations has proven an intractable problem across the healthcare industry with health plans finding themselves increasingly at the center of managing complex care on behalf of their members. The industry has made significant strides in recent years with an increasing focus on maximizing engagement via care management programs.…

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From Lead to Partnership: How Software Vendors Win the Clients’ Business

From Lead to Partnership: How Software Vendors Win the Clients’ Business

By: Kelsey Braak, Shayan Ahmad, Maddie Issleib, Claire Garvin, Eric Speer, Matt Ripple, Chintan Patel, and Andrew Koultourides The West Monroe team has worked with nearly 300 software vendors spanning industries and services. We partner with the clients to deliver solutions that alleviate operational pain, automate manual processes, and augment existing functionality, all the while maintaining...

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Driving Business Value and Efficiency Using Kafka and Docker

Driving Business Value and Efficiency Using Kafka and Docker

Tracking user behavior is a must for all consumer facing applications. You want to know how the user is interacting with your user interface (UI) and how they feel about the user experience (UX). Let’s say an e-commerce site user is having difficulty navigating to the checkout page. Having immediate knowledge of this troubled user allows you to offer assistance in real time, perhaps in the...

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For Life Sciences Companies, GDPR is Now Law.  Have you made a ‘Good-Faith Effort’ to comply?

For Life Sciences Companies, GDPR is Now Law. Have you made a ‘Good-Faith Effort’ to comply?

The General Data Protection Regulation (GDPR) consolidates existing European state-based laws into a single set of requirements for the collection and processing of personal data of individuals within the European Economic Area. The GDPR took effect on May 25, 2018 and applies to companies established within and outside the EU that process personal data of EU-based individuals, including...

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Do Patient Comments Matter?

Do Patient Comments Matter?

Often, we find ourselves relying solely on quantitative data when making decisions. However, this could be one of the biggest mistakes when assessing measures of patient experience as the full story is not always captured with numbers. Hospitals have been analyzing HCAHPS scores to gather insight into patient experience for years but often do not know how to best understand qualitative...

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Where is the Digital Health Sector Going? – An Investor Perspective

Where is the Digital Health Sector Going? – An Investor Perspective

The market for “Digital Health” technology should reach $400 Billion by 2024, according to Global Markets Insights. A convergence of factors is driving this growth, with technology the biggest single factor. Though the outpour of investment in digital health startups over the past few years has been significant, we have yet to see a major shift in the way healthcare is being delivered.…

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Making Specialty Care Accessible: Talking with Melissa Johnson of Project Access Northwest

Making Specialty Care Accessible: Talking with Melissa Johnson of Project Access Northwest

One of the best things about our profession is the opportunity to meet and collaborate with so many talented and interesting people at our clients and in the community. This blog series introduces some of the executives with whom we work and spotlights the ways they are leading and making their mark, both personally and professionally.…

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Coffee & Change, Episode 11: Change in the Healthcare Industry

Coffee & Change, Episode 11: Change in the Healthcare Industry

In Episode 11, we talk with Sarah Cole, the Chief Financial Officer of Vera Whole Health. We discuss the changes that are occurring in the healthcare industry and the increased pace of acquisition and innovation that is disrupting the ecosystem and the patient experience. Business has a lot of power in this country, and to the extent that businesses get involved in creating positive change in...

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Dr. Bot Will See You Now – Why Healthcare is Starting to Look at Conversational Interfaces

Dr. Bot Will See You Now – Why Healthcare is Starting to Look at Conversational Interfaces

  I recently attended a chatbot meet-up put on by Delta Dental of Washington, featuring Lili Cheng, Corporate Vice President of the Microsoft AI and Research division, who spoke about AI and conversational interfaces. Conversational interfaces, such as chatbots and voice assistants, are a hot topic right now, and we’re seeing many of our clients trying to wrap their head around these...

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Deciding What to Insource or Outsource in Your Hospital Technology Strategy

Deciding What to Insource or Outsource in Your Hospital Technology Strategy

Insourcing versus Outsourcing in Health System IT Strategies The growth rate in hospital IT spend has outpaced growth rates in overall healthcare costs by as much as five times between 2007 and 2015, according to our analysis. Much of the IT spend during that time was dedicated to massive investments in electronic health record (EHR) implementations.…

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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