For Life Sciences Companies, GDPR is Now Law.  Have you made a ‘Good-Faith Effort’ to comply?

For Life Sciences Companies, GDPR is Now Law. Have you made a ‘Good-Faith Effort’ to comply?

The General Data Protection Regulation (GDPR) consolidates existing European state-based laws into a single set of requirements for the collection and processing of personal data of individuals within the European Economic Area. The GDPR took effect on May 25, 2018 and applies to companies established within and outside the EU that process personal data of EU-based individuals, including...

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Do Patient Comments Matter?

Do Patient Comments Matter?

Often, we find ourselves relying solely on quantitative data when making decisions. However, this could be one of the biggest mistakes when assessing measures of patient experience as the full story is not always captured with numbers. Hospitals have been analyzing HCAHPS scores to gather insight into patient experience for years but often do not know how to best understand qualitative...

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Where is the Digital Health Sector Going? – An Investor Perspective

Where is the Digital Health Sector Going? – An Investor Perspective

The market for “Digital Health” technology should reach $400 Billion by 2024, according to Global Markets Insights. A convergence of factors is driving this growth, with technology the biggest single factor. Though the outpour of investment in digital health startups over the past few years has been significant, we have yet to see a major shift in the way healthcare is being delivered.…

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Making Specialty Care Accessible: Talking with Melissa Johnson of Project Access Northwest

Making Specialty Care Accessible: Talking with Melissa Johnson of Project Access Northwest

One of the best things about our profession is the opportunity to meet and collaborate with so many talented and interesting people at our clients and in the community. This blog series introduces some of the executives with whom we work and spotlights the ways they are leading and making their mark, both personally and professionally.…

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Coffee & Change, Episode 11: Change in the Healthcare Industry

Coffee & Change, Episode 11: Change in the Healthcare Industry

In Episode 11, we talk with Sarah Cole, the Chief Financial Officer of Vera Whole Health. We discuss the changes that are occurring in the healthcare industry and the increased pace of acquisition and innovation that is disrupting the ecosystem and the patient experience. Business has a lot of power in this country, and to the extent that businesses get involved in creating positive change in...

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Dr. Bot Will See You Now – Why Healthcare is Starting to Look at Conversational Interfaces

Dr. Bot Will See You Now – Why Healthcare is Starting to Look at Conversational Interfaces

  I recently attended a chatbot meet-up put on by Delta Dental of Washington, featuring Lili Cheng, Corporate Vice President of the Microsoft AI and Research division, who spoke about AI and conversational interfaces. Conversational interfaces, such as chatbots and voice assistants, are a hot topic right now, and we’re seeing many of our clients trying to wrap their head around these...

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Deciding What to Insource or Outsource in Your Hospital Technology Strategy

Deciding What to Insource or Outsource in Your Hospital Technology Strategy

Insourcing versus Outsourcing in Health System IT Strategies The growth rate in hospital IT spend has outpaced growth rates in overall healthcare costs by as much as five times between 2007 and 2015, according to our analysis. Much of the IT spend during that time was dedicated to massive investments in electronic health record (EHR) implementations.…

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Making Healthcare Data Consumer Friendly: Chatting with Andrew Miller of Cambia Health Solutions

Making Healthcare Data Consumer Friendly: Chatting with Andrew Miller of Cambia Health Solutions

One of the best things about our profession is the opportunity to meet and collaborate with so many talented and interesting people at our clients and in the community. This blog series introduces some of the executives with whom we work and spotlights the ways they are leading and making their mark, both personally and professionally.…

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Data Governance Guiding Principles

Data Governance Guiding Principles

Some form of data governance is necessary for all organizations, regardless of industry or size. Data governance accomplishes many goals, from meeting regulatory requirements to fueling strategic initiatives that depend on data. While most organizations recognize the importance of data governance, they have trouble keeping momentum after starting. One issue is that data governance models are...

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A Complex Industry Demands Complex Technology Investment

A Complex Industry Demands Complex Technology Investment

Fueled by legislative and regulatory changes, hospital IT budgets – and specifically EHR investments – spiked over the last decade, outpacing overall healthcare expenditure growth.    As health systems enter the post-EHR era, leadership must weigh market forces with the following options: Cut IT spending Continue to invest in new IT solutions Address accumulated technology debt from other...

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Why I Decided to Find a New Doctor

Why I Decided to Find a New Doctor

As I sat in my dermatologist’s office for the third time in a month, I couldn’t help but think about my dissatisfaction at being there. Was it the long wait time? The boring, sterile waiting room? Or was it the unfriendly staff who clearly couldn’t care less about me? There had to be some research that explained my frustration, especially as I realized I needed to search for a new doctor’s...

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Off the Chain – Blockchain is Hot but Still Unproven

Off the Chain – Blockchain is Hot but Still Unproven

We are about 24 months into the hype cycle on Blockchain, measured by the volume of news that has started trickling out from institutional investors and software companies, as well as the recent surge of interest in Crypto Currency trading.  We are potentially looking at another 24 months from starting to see a real presence in the marketplace, so now seems like a good time to address where...

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222 W. Adams
Chicago, IL 60606
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