Co-sourcing: What is it? Is it real? Is it worth doing?

George S Day wrote a Harvard Business Review article about measuring risk of innovation called “Is it real? Can we win? Is it worth doing?” It’s a great article about how companies can measure risk before moving into a new product or venture. I think this type of activity applies really well to most technology projects, including co-sourcing.…

Read More

The “Franken-Healthcare” Pandemic?

​There were numerous headlines last year, and predictions as we head into 2013 about the volume, diversity, and revenue associated with Mergers & Acquisitions within the Healthcare space. For the Payer space alone, the estimate is upwards of $10-$12 billion in the next four years. That is a lot of activity.…

Read More

2012 Election Results Reinforces Criticality of Customer Experience in Healthcare

With Tuesday’s election results one thing is clear: regardless of an individual’s political alignment and preference, the Patient Protection and Affordable Care Act (a.k.a. ObamaCare) is here to stay.  One direct area of impact is the continuation of the planning and implementation for government sponsored public health insurance exchanges.  Thus, health insurance in the U.S.…

Read More

Lessons Learned from the Care Continuum Alliance Annual 2012 Conference

This was my first year attending the Forum 2012 conference created by the Care Continuum Alliance. I’ve always enjoyed their journal publications and found them to be substantial in providing new and cutting edge information on population health. The sessions were informative and following were the common themes: Consumerism Customers (not patients) are the main drivers of...

Read More

The “Tragedy of the Commons” for wellness provides opportunity for health plans

The tragedy of the commons refers to a phenomenon where a shared resource is depleted by individuals acting independently and rationally according to their own self-interest, despite their understanding that the depletion of that common resource is contrary to their long term interest. For example, consider a small community that draws clean drinking water (shared resource) from a common...

Read More

Two heads are better than one

“Two heads are better than one” is a proverb that underscores the importance of collaboration. In other words, two people (or more) working together have a better chance of solving a problem. This adage is widely used in the United States, although its origin can be traced to an English writer.…

Read More

Is My Doctor Online?

Can you access your physician when you need to? Is your physician available on the weekend? Technology and new applications are changing the delivery of healthcare. Many questions can be quickly and seamlessly addressed with new application developments focused on convenient access to health services and professionals. The #1 reason the average Joe or Jane seeks medical care is to address...

Read More

Healthcare Insights from Poopstrong.org

Arijit Guha recently made the news by convincing Aetna to pay all of his outstanding medical bills once he exceeded his lifetime max on his university sponsored student health plan.  The healthcare consumer landscape continues to evolve as payer executives venture into social media platforms such as Facebook and Twitter.  Mark Bertolini is not afraid to enter the public conversation regarding...

Read More

Merge, Acquire, then Repeat

With all of the statements that have been made about healthcare this year, one of the most compelling we’ve heard came from Aetna’s CEO, Mark Bertolini, during the HIMSS12 conference when he decisively proclaimed, “the end of insurance companies, the way we’ve run the business in the past, is here.” The activity we have seen recently in the area of Mergers and...

Read More

SharePoint 2013 Functional Preview

“The New SharePoint,” SharePoint 2013, promises to raise your expectations as a collaborative workplace tool. The WMP Enterprise Content Management Team will create weekly blog installments profiling the latest end user tools making SharePoint 2013 the best SharePoint experience to date!  Over the next quarter you’ll read about SharePoint 2013 and the...

Read More

Using Leading Indicators as Preventative Care for Business Health

Typically, organizations rely on lagging indicators to measure and monitor performance. These metrics may present a picture of past performance, but they tend to expose problems after the fact, when the problems are more complicated and expensive to fixif they can be fixed at all. Leading indicators are predictive metrics that can help identify potential future problems and enable you to...

Read More

Cloud Privacy Concerns

In the United States, historically, there have been few laws on the books to protect individuals’ privacy.  With fresh examples of data breaches in the news, over the past decade there has been a fundamental shift at both the state and federal level leading to the adoption of new data privacy laws and interpretation of existing laws to provide for greater privacy over...

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons