Investors Begin the Push for Natural Capital Transparency

As reported by the New York Times Exxon Mobil recently agreed to inform investors of the risks carbon emission limits would have on their business. This agreement comes in response to a resolution submitted by a group of shareholders from the corporate responsibility advocacy group, “As You Sow.” This is part of a growing trend of shareholder groups urging companies to be more transparent...

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How Cultured Are You? Change your M.O. to win the war for talent and gain market share. (Part 2 of 2)

“No culture can attempt to live if it attempts to be exclusive.” – Mahatma Gandhi Although culture can initially be shaped by a subset of individuals, integrating their values and beliefs into everyday cultural norms, culture cannot continue to thrive if it attempts to be exclusive of its surroundings. Gandhi could not have stated such a truth so clearly – in order for organizations and the...

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How do I decide if Salesforce or Microsoft Dynamics CRM is the right solution for my business?

Companies today are struggling with which Customer Relations Management (CRM) tool to implement and leverage into their ever growing business model. The current front runners are Salesforce and Microsoft Dynamics CRM. Both tools offer a wide range of customizations in meeting today’s growing businesses’ needs. Salesforce and Microsoft have both taken strides to remain competitive in today’s...

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Can big pharma cure the common divestiture headache? Part 2 of 2

In part 1 of this blog, we discussed the key business processes that may pose a “headache” during big pharmaceutical divestitures. This second part of the blog will now examine similar technology roadblocks and headaches. Again, having an M&A readiness assessment and practical playbook can help alleviate these headaches while minimizing cost, time and risk during a divestiture.…

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How Cultured Are You? Change your M.O. to win the war for talent and gain market share. (Part 1 of 2)

“It is not part of a true culture to tame tigers, any more than it is to make sheep ferocious.” – Henry David Thoreau I must preface this blog post by assuring you that you will not be enlightened on how to appear culturally refined nor will you be presented with a quiz that will evaluate your level of “culturedness.” Rather, your current thought process as it relates to your firm’s...

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Financial Services Salesforce.com Solutions: Pricing Desk in the Cloud

In a previous blog, “Customizing Salesforce.com for Better Business Results,” I described a customized Salesforce solution configured for a financial services organization to help realize the greatest possible return from its Salesforce.com investment. After seeing the initial value the platform delivered for its business, the institution wanted to expand its use of Salesforce.com to solve...

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Natural Capital: Finding the Benefits in a Sea of Risk

As I previously discussed in my introduction to Natural Capital, the natural capital dependencies of your business can create risk across a variety of areas, including: Financing: Increased lending requirements for firms with unstable flows of natural capital Regulatory: Fines or lawsuits from degradation of shared natural capital Customer: Customers switching to products with less natural...

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Finding the Creative Spark

The Chicago Tech Summit was a one-day conference as part of Chicago Ideas Week that focused on sharing leading trends in entrepreneurship, web, design, data and innovation.  The day was spent with executives from GE, Etsy, Quirky, IDEO, Myspace, Lulu, Groupon, PayPal and Girls Who Code, among others, learning about their experiences and industry best practices. …

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2013 Customer Insights & Experience Diagnostic Survey Results

Many firms believe they are customer-centric and focused on improving their customer experience, but what measurements do they have in place to be sure? Industry benchmarks and best practices vary, and the customer landscape is constantly shifting, so success in this area can feel like a moving target. While some of organizations are realizing results from their customer experience efforts...

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Quebec Law 41: Prepare yourself!

The National Assembly of Quebec unanimously approved Act 41 – an amendment to the Pharmacy Act – to empower pharmacists to contribute more and improve the overall healthcare system. Under Act 41, pharmacies will be able to: Renew a doctor’s prescription for up to one year Modify a prescription’s dosage or quantity of an existing and valid prescription Prescribe a medication when no diagnosis...

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The What and Why of Natural Capital

In your first week of Econ 101 you were probably introduced to the idea of capital. To a firm, capital represents the physical equipment or inputs that are used in the production of a good or service; basically capital is what you use to run your business. Traditionally, economics has separated this type of capital from natural resources primarily because natural resources were always...

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Pharma Industry Transformation: Welcome aboard

The pharmaceutical industry is undergoing significant change. A decline in blockbuster drugs, eroding profit margins and changing customer preferences and demands present challenges, but also opportunities for pharma companies. Transformation will occur from R&D to Consumers. It’s no secret that the pharma sector is behind when it comes to operating efficiently, especially in the...

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