The Business Value of Augmented and Virtual Reality

The Business Value of Augmented and Virtual Reality

While Augmented Reality (AR) and Virtual Reality (VR) technologies have languished over the past several decades, major technical advancements within the past few years have brought forth a resurgence of interest in these technologies. From the first AR/VR experiments in 1968, to the failure of the Nintendo Virtual Boy in the 1990s, to the explosive success of the Oculus Rift VR headset...

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Achieving the Full Potential of Your Warehouse Automation Investment

Achieving the Full Potential of Your Warehouse Automation Investment

We recently partnered with a large multi-site distribution client to conduct an assessment. They were operating with a mix of newer, automated facilities and older, highly manual facilities. In addition to the evaluating operational and management effectiveness, the client was interested in an analysis as to whether they were using their automation investment to its full potential.…

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Leveraging Experience to Scale an Implementation Across 100s of Sites

Leveraging Experience to Scale an Implementation Across 100s of Sites

Recently, we were part of a team that helped a logistics provider improve the efficiency of their cross-dock labor. West Monroe was brought in to help them identify improvements that would reduce overall operating costs and meet ever increasing customer demands around service and quality. In addition, the client was looking for a roadmap that addressed not just how to improve, but also how to...

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Application Security from the Inside Out: Part 2

Application Security from the Inside Out: Part 2

In my previous post, I addressed four coding policies that almost guarantee a data breach. This post will cover five solution strategies to shore up your application’s security. The guiding principle to correct these flawed policies (see Part 1) is to change the priorities that direct development and support of software applications.…

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Application Security from the Inside Out: Part 1

Application Security from the Inside Out: Part 1

The recent data breach at Equifax is an unfortunate reminder of a long list of hacked sites (Target Stores, OPM, Sony, and others) that were caused by vulnerabilities in the application code. These companies seemed just as surprised as their customers by the attack and had to wonder, “how did this happen?” They did not need to look further than their own unintentional coding policies.…

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Top 6 Ways to Combat Change Fatigue

Top 6 Ways to Combat Change Fatigue

When I read Bill’s blog “Where’s the Snooze Button on Change?” I was inspired to write my own perspective on managing change. And then I hit my own snooze button a few times in the last few months due to some competing priorities. Change fatigue is real – and something I observe often at clients.…

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Is Your Management Team Equipped to Drive Workforce Improvement?

Is Your Management Team Equipped to Drive Workforce Improvement?

Many companies look to increase the efficiency of their workforce through implementing new work methods, labor standards, and technology. However, a critical piece of the improvement process is often overlooked – performance management. According to Wikipedia, “performance management is the term used to refer to activities, tools, processes, and programs that companies create or apply to...

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Labor Standards Drive Value Well Beyond the Warehouse

Labor Standards Drive Value Well Beyond the Warehouse

As an industrial engineer and consultant at West Monroe, I have spent a lot of my time creating or updating labor standards in food distribution facilities across the country. On these multi-week engagements, I collect every detail on processes that occur across many different job functions to give the most accurate standard possible.…

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Supply Chain Management Evolution: Planning and Execution Convergence

Supply Chain Management Evolution: Planning and Execution Convergence

In the 1960s, activities and processes that encompass the term “supply chain management” were performed in siloed departments (e.g., demand forecasting, distribution planning, transportation). As these concepts began to converge under a single, holistic program (“supply chain management”), technologies supporting these functions remained function-specific. While some...

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222 W. Adams
Chicago, IL 60606
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