Supply Chain Revolving Around the Globe

Supply chain technologies are constantly evolving to keep up with the increasing globalization and complexity faced by organizations trying to manage their supply chains, keep costs down and maintain continuity in service and delivery. Many companies rely on a complex mix of spreadsheets fed by manual data entry and enterprise resource planning (ERP) systems; few of them use best-of-breed...

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What’s your strategy to reduce your labor cost by 10% without sacrificing quality or customer service?

Many banks use an across the board method of workforce reduction laying off a pre-determined percentage of employees across the organization based on arbitrary factors like shortest tenure. This kind of top-down strategy for workforce reduction is a risky endeavor and often leads to unintended results. Although across the board reduction is an easy strategy to implement, the only time it might...

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SharePoint 2013 Functional Preview

“The New SharePoint,” SharePoint 2013, promises to raise your expectations as a collaborative workplace tool. The WMP Enterprise Content Management Team will create weekly blog installments profiling the latest end user tools making SharePoint 2013 the best SharePoint experience to date!  Over the next quarter you’ll read about SharePoint 2013 and the...

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Are Excessive Couponing & Discounts Ruining Customer Experience?

Recessionary addiction to sales and couponing has business by the throat. Excessive discounting dilutes brand value, diverts attention from customer experience and gives the masses too much control in all the wrong ways. Ron Johnson’s limp out of the gate with JCPenney’s new pricing strategy reveals just how hard it is to loosen the digits of the consumer’s iron grip.…

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Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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