How Will You #PressforProgress?

How Will You #PressforProgress?

International Women’s Day (March 8) is a global celebration of the social, economic, cultural, and political achievements of women.  2018’s theme is “#PressforProgress”, which is a call to motivate and unite friends, colleagues, and communities to think, act, and be gender inclusive. The World Economic Forum’s 2017 Global Gender Gap Report found that gender equality is over 200 years...

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Can the Olympics be Sustainable?

Can the Olympics be Sustainable?

With the 2018 Winter Olympics in the rearview mirror, the elite athletes who competed and their dedicated fans have returned home. Some will be basking in the glory of new Olympic medals and career-launching wins, while others may be coping with defeat or injuries. But what about the communities that host them, and the impact to their residents and environment once everyone has left?…

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Elevating Women in the Workplace: Talking with Sallie Krawcheck

Elevating Women in the Workplace: Talking with Sallie Krawcheck

  Sallie Krawcheck is the CEO and Co-Founder of Ellevest, an innovative digital investment platform for women. She is the Chair of Ellevate Network, the global professional woman’s network, and of the Pax Ellevate Global Woman’s Index Fund, which invests in the top-rated companies in the world for advancing women. She is the best-selling author of “Own It: The Power of Women at...

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Our Commitment to #PressforProgress

Our Commitment to #PressforProgress

International Women’s Day presents an opportunity to unite and galvanize communities around a shared vision to Press for Progress towards equality for all. Yet, I think many people would agree that this is only one day, among 364 others, that reminds us that we should be working towards a universal goal for gender equality and women empowerment.…

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Winning the Battle for Customers: A Dinner Conversation with Bay Area Financial Services Leaders

Winning the Battle for Customers: A Dinner Conversation with Bay Area Financial Services Leaders

A dinner conversation among Bay Area execs about winning the battle for customers generates a surprising level of passion and intensity.  We saw this in spades at a recent gathering of financial services leaders at Prospect in San Francisco.  Once we were satisfied with the sharing of two vintages of our Director’s Reserve Cabernet, Don Peppers (formerly of Peppers and Rodgers) and Paul Hagen...

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Retail Is Still a People Business

Retail Is Still a People Business

It has been a few weeks since I had the opportunity to attend the National Retail Federation’s (NRF) Big Show, and while it’s easy to get lost in all the latest tech and AI/BI, one message remained consistent throughout: retail is still a people business. To be successful in today’s world, you need to have engaged employees that are equipped to deliver what your customers want.…

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Dr. Bot Will See You Now – Why Healthcare is Starting to Look at Conversational Interfaces

Dr. Bot Will See You Now – Why Healthcare is Starting to Look at Conversational Interfaces

  I recently attended a chatbot meet-up put on by Delta Dental of Washington, featuring Lili Cheng, Corporate Vice President of the Microsoft AI and Research division, who spoke about AI and conversational interfaces. Conversational interfaces, such as chatbots and voice assistants, are a hot topic right now, and we’re seeing many of our clients trying to wrap their head around these...

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The Digital, Flexible Future of Retail’s Workforce

The Digital, Flexible Future of Retail’s Workforce

Recently, I had the opportunity to attend the National Retail Federation’s (NRF) “Big Show” for the first time. As someone who has worked extensively in retail over the past 10 years, this was a great chance to see emerging industry trends and cutting-edge technology all in one place. I was particularly excited to experience all the buzz around what the next generation of retail employees and...

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Deciding What to Insource or Outsource in Your Hospital Technology Strategy

Deciding What to Insource or Outsource in Your Hospital Technology Strategy

Insourcing versus Outsourcing in Health System IT Strategies The growth rate in hospital IT spend has outpaced growth rates in overall healthcare costs by as much as five times between 2007 and 2015, according to our analysis. Much of the IT spend during that time was dedicated to massive investments in electronic health record (EHR) implementations.…

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Creating an RPA Strategy for Banks

Creating an RPA Strategy for Banks

Some of the biggest changes in how we conduct business relates to changes in technology. In fact, technology has changed more in the last two decades than in the 200 years before that. Banks have traditionally not been early adopters of change, particularly when it comes to technology and shifting to digital organizations.…

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