Here’s the deal with digital.

Here’s the deal with digital.

Leading companies across numerous industries are abuzz with going “digital.” At West Monroe, we believe going digital—or digitizing information so it can be transmitted, stored, and analyzed to gain new insights and efficiencies—is a key enabler and accelerator of an organization’s strategy. But what does a utility have to gain from this digital revolution?…

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Blog Series: Managing Grid Modernization Programs (Part 2)

Blog Series: Managing Grid Modernization Programs (Part 2)

The “Iron Triangle”, Redefined In our first post, we introduced the unique challenge utilities face when balancing the need to deliver reliable service while making strategic investments to modernize infrastructure and systems to improve operations — all the while enhancing the overall customer experience. We also introduced the framework that has proven highly effective for...

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Blog Series: Managing Grid Modernization Programs (Part 1)

Blog Series: Managing Grid Modernization Programs (Part 1)

Embrace chaos to drive value, collaboration, and tangible benefits This is the first of a four-part blog series that explores the challenges and introduces a practical management framework for utilities to consider when embarking on a large grid modernization effort. The utility business model is undergoing profound change in terms of how energy is produced, delivered, and consumed.…

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Implementing AMI? Five Questions Every Utility Executive Should Consider

Implementing AMI? Five Questions Every Utility Executive Should Consider

Whether it is Electric AMI, Water AMI, or a combination of the two that a utility is planning on implementing, there are numerous questions that need to be addressed to ensure the utility is set up for success. Below are five key questions all utilities should address: Do you have a communications plan in place to provide sufficient information to your internal staff and customers?…

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Outage Management Systems for the Water Utility

Many electric utilities have implemented some type of Outage Management System (OMS) to help manage outage information and restoration efforts on the electric distribution system. But these same systems are rarely employed by water utilities.  These have increased in sophistication and are often integrated into the utility’s Customer Information System (CIS), Interactive Voice Response...

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Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
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