How to Build an Analytics Center of Excellence to Tackle Utility Problems

How to Build an Analytics Center of Excellence to Tackle Utility Problems

We recently attended the annual gathering of utility practitioners at Utility Analytics Week in San Antonio. A common theme discussed was “how do we get started?”, “where do we start?”, and “how do we justify the cost?”. Electric utilities are becoming increasingly digitally-oriented and data intensive with the adoption of AMI meters, deployment of SCADA systems across the grid, and...

Read More
Blog Series: Managing Grid Modernization Programs (Part 2)

Blog Series: Managing Grid Modernization Programs (Part 2)

The “Iron Triangle”, Redefined In our first post, we introduced the unique challenge utilities face when balancing the need to deliver reliable service while making strategic investments to modernize infrastructure and systems to improve operations — all the while enhancing the overall customer experience. We also introduced the framework that has proven highly effective for...

Read More
DTECH 2017: Field Area Network Deployment and AMI Metering in a Dense Urban Environment

DTECH 2017: Field Area Network Deployment and AMI Metering in a Dense Urban Environment

Next week, at DistribuTECH 2017, I’ll be presenting during a session about lessons learned when deploying a 900MHz wireless mesh field area network in the dense urban environment of Chicago’s city center. In late 2011, the Illinois General Assembly enacted the Energy Infrastructure Modernization Act (EIMA), setting in motion a $2.6 billion investment by ComEd to strengthen and modernize the...

Read More
Customer Relationship: How to create value in a world of decentralized energy

Customer Relationship: How to create value in a world of decentralized energy

Paradigm Shift within the Energy Industry Whether you believe electric utilities are destined to evolve into competitive service providers or distribution system operators, or whether they’ll continue to generate revenue from cost-of-service or performance-based ratemaking, one thing is certain, the industry they do business in will evolve more in the next 10 years than it has in the previous...

Read More
Time for Transformation – Water Utilities Are on the Rise

Time for Transformation – Water Utilities Are on the Rise

Today’s water resource managers are faced with a whirlwind of both external and internal pressures. For example, external pressures come from customers who are becoming more aware of water resource issues such as drought (west coast), flooding (Houston), and quality (Toledo). Likewise, conservation from fixture replacement and behavior change has resulted in reduced revenue, just as aging...

Read More
Harnessing the Power of Customer Meter Data in a Post-AMI Utility

Harnessing the Power of Customer Meter Data in a Post-AMI Utility

It’s a given that utilities investing in Advanced Metering Infrastructure (AMI) and Distribution Automation (DA) are able to take full advantage of near real-time meter data: improving meter-to-cash, end-of-feeder circuit health, outage/fault isolation, for example. Utility customers typically subsidize AMI deployments, but what rights do customers and third party providers have to leverage...

Read More
Five Things a Utility’s Contact Center Should Consider with an AMI Roll-out

Five Things a Utility’s Contact Center Should Consider with an AMI Roll-out

The move to smart meters or Advanced Meter Infrastructure (AMI) is inevitable. According to Pike Research, smart meters will be installed at a rate of 5% a year for the foreseeable future. What does this all mean for the contact center of a utility company? Change. Top 5 things a utility’s contact center should be mindful of before, during and after an AMI roll-out.…

Read More
The Utility IoT: Can the Smart Grid make our Homes, Businesses & Cities Smarter?

The Utility IoT: Can the Smart Grid make our Homes, Businesses & Cities Smarter?

It’s an undeniable fact that things in our lives are getting smarter: from cars, to homes and workplace technology, and even urban infrastructure. The foundation that drives this ‘smartening’ trend is the inclusion of new technology that connects devices – sensors, controllers, and meters – around us, commonly called the “Internet of Things” (or IoT, for short).…

Read More

What’s Next for Water AMR/AMI?

What is the next generation view for Automated Meter Infrastructures (AMI) currently being placed into service? Have utilities fully optimized the benefits of these systems and the networks that support them? Most utilities are very familiar with the value AMI systems have brought to utilities. Points such as improved financials from the billing and customer service perspective deservedly get...

Read More

AMI Deployment: Reasons “Why Not” are Fading Away

While in some parts of the country, Smart Meters and Advanced Metering Infrastructure (AMI) technology are old news –  only 30% of all electric meters in the United States are “Smart” according to a recent report published by FERC.  The large majority of utilities have yet to convert their core metering infrastructure for a variety of reasons, including an aversion to the perceived risks, the...

Read More

Advanced Metering Infrastructure, the Hidden Building Block

The fourth building block in the proposed Clean Power Plan (CPP) is the decrease in electricity use and demand resulting from improved energy efficiency and demand-side management. As with all the building blocks, the EPA estimated the energy efficiency potential in each of the states. The efficiency potential was factored into the final state carbon reduction goal by reducing the denominator...

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons