Business Relationship Management: BRM as a Role

Business Relationship Management: BRM as a Role

BRM as a Role While each utility has different needs and means, building an analytics Center of Excellence (CoE) can start with a small team. This team can tackle the “what if”, “it would be nice if”, and “what we really need”. This is the third and final piece of a three-part blog series explaining how the Business Relationship Management (BRM) framework provides value when executed as...

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Business Relationship Management: A Discipline or Role?

Business Relationship Management: A Discipline or Role?

A Discipline or Role? This is the first of a three-part blog series explaining how Business Relationship Management (BRM) can be used as both a discipline and an enabler of digital transformation. To level set, digital transformation is the application of digital capabilities to processes, products, and assets to improve efficiency, enhance customer value, manage risk, and uncover new...

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Innovation Station: The New Conjunction Junction

If you grew up on Schoolhouse Rock, like I did, Conjunction Junction rings a bell. Do you now have a song stuck in your head? You’re welcome. The whole idea behind Conjunction Junction was “what’s your function?”- reminding kids that conjunctions exist to connect words, phrases and clauses. I believe that I have come across the adult version of Conjunction Junction.…

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“Smooth” Optimization

I LOVE smoothies! Delicious treats for those with seemingly healthy habits, and an alternative to milkshakes for those with a sweet-tooth like myself. And where do we all get them? Most likely Jamba Juice as they are definitely the main player in this $2B industry. If you, like me, frequent the establishment on occasion, then you’ve most likely noticed the changes that seem to happen...

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Chicago, IL 60606
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