Better Sales Management Options for Home Builders with Dynamics CRM 2011

Tailoring Dynamics CRM to fit the unique needs of the residential construction industry allows home builders to better track customer activities, provide improved sales presentations, improve employee productivity, and ultimately, increase sales. Here’s a look at how we recently helped one of our clients in the home builder space adapt their Dynamics CRM instance to handle some of the unique...

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Microsoft Dynamics CRM Upgrade Vs. Re-Implementation

As a veteran of many Dynamics CRM upgrades, I’ve come to identify and expect many of the pitfalls and opportunities that come with upgrading CRM from one version to the next. However, a recent experience caused me to re-evaluate these assumptions. We had a client with a mature CRM 4.0 deployment moving from their host company to a brand new start up.…

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