West Monroe named in Forrester’s Recent Report “Now Tech: Salesforce Implementation Services, Q2 2019″

West Monroe named in Forrester’s Recent Report “Now Tech: Salesforce Implementation Services, Q2 2019″

Forrester’s recent report discusses how companies can navigate the ever-changing Salesforce product set and get to implementation faster by choosing the right partner based on their specific needs. The report provides insight into vendor size, functionality, geography, and vertical market focus. The right partner can help navigate the complexities of integrations, emerging products, commerce...

Read More
Forrester CXNYC: “Breaking the Sound Barrier” with CX Transformation

Forrester CXNYC: “Breaking the Sound Barrier” with CX Transformation

The Forrester CXNYC Conference took place earlier this week, and I must say, it was one of the best I’ve attended in my career. It was a solid immersion in thought-leadership from Forrester on the state and direction of Customer Experience (CX). It was also a valuable chance to interact with my peers on where we see our clients heading, the challenges they are facing, and how we help them get...

Read More
West Monroe Named in Forrester’s Latest Report “Now Tech: Digital Business Transformation Accelerators, Q4 2018”

West Monroe Named in Forrester’s Latest Report “Now Tech: Digital Business Transformation Accelerators, Q4 2018”

You can’t go far today without hearing the word digital. It’s a broad and often confusing word – digital means something a little different to everyone. What we do know is that it’s critical to think about how your business should be shifting in the digital world. We often talk to clients that need our help tackling broad digital issues – how to think about it, where to start, what’s next...

Read More

Event Recap: Avoiding The Top Three Customer Experience Risks In The Age Of The Customer

I recently attended Forrester’s Event:  Avoiding The Top Three Customer Experience Risks In The Age Of The Customer.  I walked away with several key takeaways, some I’m sure the analysts were not intending. “The Path To CX Maturity”:   They describe the four stages to reach customer experience maturity as:  Phase 1 – Repair, Phase 2 – Elevate, Phase 3 – Optimize and Phase 4 –...

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons