WERC 2019 Takeaways: Upskilling Managers is Imperative to Drive Workforce Productivity

WERC 2019 Takeaways: Upskilling Managers is Imperative to Drive Workforce Productivity

I recently returned from the annual WERC (Warehousing Education and Research Council) conference in Columbus, Ohio. During the sessions I attended, the various networking events, as well as the session I presented with Ethan DeWall from Martin Bros. Distributing Co., a reoccurring theme appeared: the struggle to attract and retain talent is a continuing challenge that organizations face across...

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The Perfect Storm for Energy Companies: Low Oil and Peak Demand

The Perfect Storm for Energy Companies: Low Oil and Peak Demand

The term “A Perfect Storm” is commonly referenced when multiple events occur simultaneously to create a worst-case scenario. Often overused, this phrase has become synonymous with many things, from cataclysmic weather events to financial crises. For the global energy industry, sustained low oil prices and the emergence of demand-side technology improvements across multiple fronts have created...

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The Most Challenging Job in Retail

The Most Challenging Job in Retail

Having spent a dozen years in various retail leadership positions, I can confidently say that front line leadership (overseeing one store or multiple stores) is the most complex job. Today’s managers face a myriad of challenges: improving customer experience while overseeing a growing number of employees, effectively managing labor costs and turnover, implementing new technologies across a...

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Robotic Process Automation: Beyond the Myth

Robotic Process Automation: Beyond the Myth

The hype surrounding robotic process automation (RPA) continues to grow. It has many people imagining robots along an assembly line, packaging product to be delivered by drones in a matter of minutes. But the reality is that robotic process automation is the next technology automation tool designed to drive better operational efficiency, improve customer experience, and increase employee...

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