Creating “Good” Jobs to Attract the Best Retail Employees

Creating “Good” Jobs to Attract the Best Retail Employees

In her book “The Good Jobs Strategy,” professor Zeynep Ton of the MIT’s Sloan School of Management, examines how today’s smartest retail companies invest in their employees to lower costs and boost profits. With today’s retail companies being challenged more than ever to motivate customers to visit their stores, retailers are continuously innovating to enhance their customers’ experience to...

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Labor Standards Drive Value Well Beyond the Warehouse

Labor Standards Drive Value Well Beyond the Warehouse

As an industrial engineer and consultant at West Monroe, I have spent a lot of my time creating or updating labor standards in food distribution facilities across the country. On these multi-week engagements, I collect every detail on processes that occur across many different job functions to give the most accurate standard possible.…

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Four Ways Healthcare Organizations Can Embrace Virtual Assistant Technology

Four Ways Healthcare Organizations Can Embrace Virtual Assistant Technology

Virtual assistant technology is primed to improve interactions across the healthcare industry; make sure your organization is ready to capitalize. Virtual assistants are poised to transform the way people interact with information. The technology uses conversation-like exchanges to streamline everyday tasks and inquiries, and it is only going to become more prevalent: Amazon’s Echo was the...

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Turning Change Resisters into Change Advocates

Turning Change Resisters into Change Advocates

You’re introducing a new change to your business, be it implementing a new organizational structure or system, or revamping existing processes. The change is expected to increase productivity, reduce cost, and increase employee engagement. Sound familiar? Most of your employees are eager to adopt the new change; however, there are a few people who are adamantly resisting.…

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How LeBron’s Championships Can Explain ERP Strategy

How LeBron’s Championships Can Explain ERP Strategy

LeBron James, three-time NBA champion and two-time Olympic gold medalist, is one of the best basketball players of all-time. With his recent return to the Cleveland Cavaliers from the Miami Heat, LeBron also boasts one of the most controversial careers in recent basketball history. But what can LeBron’s commitment issues teach us about Enterprise Resource Planning (ERP) systems?…

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Rain Down Cost Savings With Cloud-Based Business Applications

Similar to Myspace or Beanie Babies, on-premises business applications are “out.” Cloud-based applications are “in.” Over the past few years, we have seen a fundamental shift in the business applications marketplace for small to medium sized enterprises. Companies are moving away from on-premises, best-of-suite applications to cloud-based, best-of-breed applications. A survey by the Institute...

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Planning Your ERP Implementation? Do Not Overlook the “Seamless” Integrations!

Planning Your ERP Implementation? Do Not Overlook the “Seamless” Integrations!

Is your company gearing up for an ERP system implementation? If so, have the system integrations been thoroughly scoped and planned? Planning and building integrations is not typically as “seamless”, “easy”, and “automated” as the product marketing brochures make it out to be and could delay or add unexpected cost to your ERP system implementation.…

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How Supply Chain Management Will Save Your Reward Points

After eight months of searching for a buyer, Marriott International Incorporated acquired Starwood Hotels and Resorts Worldwide Inc. (SPG) for a staggering $12.2 billion, creating what is now the largest hotel company with more than one million rooms globally. This merger is facing a number of technological and operational challenges, yet frequent travelers throughout the world have only one...

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Breaking Down a Truly Collaborative Supply Chain

In 1984, Toyota and General Motors (GM) created New United Motor Manufacturing, Inc. (NUMMI)¹, a joint venture automobile manufacturing facility. NUMMI gave GM the opportunity to learn about lean manufacturing and was Toyota’s first manufacturing plant in North America. In order to be successful, NUMMI implemented the Toyota Production System and made continuous improvements to its...

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