Business Relationship Management: BRM as a Role

Business Relationship Management: BRM as a Role

BRM as a Role While each utility has different needs and means, building an analytics Center of Excellence (CoE) can start with a small team. This team can tackle the “what if”, “it would be nice if”, and “what we really need”. This is the third and final piece of a three-part blog series explaining how the Business Relationship Management (BRM) framework provides value when executed as...

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Designing an Effective Organization: The Levers Available to Leaders Looking to Implement Lasting Change (Part 2 of 2)

Designing an Effective Organization: The Levers Available to Leaders Looking to Implement Lasting Change (Part 2 of 2)

A major change has occurred in your business and your peers have suggested it is time to alter the company’s organizational structure. Before you grab the whiteboard marker and start drawing new org charts, it is imperative to slow down, fully understand the types of change your company will make, and how that change will be executed.…

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Social Media: Your Collaborative Toolbox for Change

Many companies leverage their social media for transformation initiatives to engage with their customers and the general public. However, often times companies forget about the power of also leveraging these tools internally.  While social media can invoke the fear of potentially providing a medium for public outcry and negativity, it can be leveraged to communicate with and support employees...

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