As utilities prepare for an uncertain future, WMP is helping our clients navigate the road to digital transformation, which comes with a lot of organizational change. Our OCM expert, Bill Kirst, talks with Charles Berardesco, the Interim CEO of North American Electric Reliability Corporation (NERC) to discuss the changes that are occurring in the power industry and the ever emerging and...
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On Episode 9 of Coffee & Change, Bill Kirst speaks with Andrew Farrell, Vice President & National Sales Manager at Symetra Financial in Bellevue, WA. Together, they talk about how Sales and Marketing has changed in Andrew’s industry, as well as hear his lessons in leading change while implementing Salesforce.…
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In many of my recent projects, I’ve worked with clients to define “Vision & Value” for their initiatives. The concept of “Vision & Value” is an organizational change management best practice that facilitates conversations with key executives to identify goals and success factors for a project, creates alignment among executives around those goals, and identifies...
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On this special episode of Coffee and Change Bill Kirst, our organizational change management lead, speaks with Roman Oleksenko, a project manager with Peace Corps Ukraine who leads community and economic development projects. They discuss the changing field of community and economic development, specifically through the lens of Peace Corps and its mission in Ukraine.…
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On this episode of Coffee & Change, we talk with Brian Smith, a Systems Engineer at the University of Washington who has over 20 years’ experience in the technology field. We discuss the changing expectations of IT stakeholders and emerging technologies that are changing our consumer and professional interactions and engagement.…
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When I read Bill’s blog “Where’s the Snooze Button on Change?” I was inspired to write my own perspective on managing change. And then I hit my own snooze button a few times in the last few months due to some competing priorities. Change fatigue is real – and something I observe often at clients.…
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Bill Kirst, our West Coast organizational change management lead in Seattle, shares the sixth episode of his podcast series on the topic of change management. In this episode, Bill interviews Brandon Ray, a graduate student at the University of Washington who studies Marine and Environmental Affairs and International Studies. They discuss the importance of understanding stakeholders in...
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Bill Kirst, our West Coast Organizational Change Management lead in Seattle shares the fifth episode of his podcast series on the topic of change management. In this episode, Bill interviews Danielle Decatur, a Strategist at Microsoft who supports Enterprise Services Delivery. They discuss the importance of using change management to drive strategy.…
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Bill Kirst, our West Coast organizational change management lead, shares the fourth episode of his podcast series on the topic of change management. In this episode, Bill interviews James Casey, VP of Partner Engineering at Chef Software. Bill and James talk about the changes that are happening in our work because of automation and the adoption of cloud.…
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Bill Kirst, our West Coast Organizational Change Management Lead in Seattle shares the third episode of his podcast series on the topic of change management. In this episode, Bill interviews Adam Burtner, a recent graduate and commencement speaker for the Class of 2017 at Wabash College. Bill and Adam talk about the changes that are happening in community engagement and the emerging trend of...
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After recently guiding a client through going live on Salesforce, I wanted to share a few tips in this third and final installation on my blog series for successful Salesforce adoption (click here for the first post and here for the second). I worked with my colleague, Matthew Savage, on capturing these bits of wisdom based on our recent work together for a financial company, as well as a...
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You’re introducing a new change to your business, be it implementing a new organizational structure or system, or revamping existing processes. The change is expected to increase productivity, reduce cost, and increase employee engagement. Sound familiar? Most of your employees are eager to adopt the new change; however, there are a few people who are adamantly resisting.…
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