A Perspective on Paperless Banking: Part 3 of 3

In Part 2 of this series, we discussed process constraints that may inhibit banks from becoming paperless. In this post, we will address policy and procedure constraints. Recently I read Bank 3.0, by Brett King, in which the author details a few illustrations of procedure or policy constraints that are prevalent in banks.…

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A Perspective on Paperless Banking: Part 2 of 3

Recently, we talked with a bank that had implemented an electronic document management solution. From a technology perspective, the project was a success – the system functioned as expected. However, the project was unsuccessful in achieving its goals, i.e. increasing the speed of transactions, decreasing operating costs, and improving collaboration. Why?…

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A Perspective on Paperless Banking – Part 1 (3 Part Series)

I recently attended the Illinois Bankers Association 122nd Annual Conference & Trade Show where I had the opportunity to hear several notable speakers, including bankers, academicians, advisors, and regulators. One of those speakers, Jack Vonder Heide, CEO of Technology Briefing Centers, Inc., presented several illustrations of new types of technology banks may want to consider as they...

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