The SSAE16 Audit Journey: The photo album

The SSAE16 Audit Journey: The photo album

A few months ago, I wrote about the journey of going through an SSAE16 audit.  I compared it to travelling with kids. After the trip, when you’re back in the daily routine, there is a point at which you start to sift through and organize your memories. Maybe you look fondly at your souvenirs. …

Read More
The Importance of a CISO

The Importance of a CISO

Security is one of the fastest-evolving and most complex areas of information technology and a critical concern for companies in just about every industry. Threats to the security of data are increasing and organizations continue to struggle with the changing security landscape and regulations. Sadly, security incidents and data breaches are becoming common place in business today.…

Read More
Preparing for an SSAE 16 Audit is a lot like Traveling with Kids

Preparing for an SSAE 16 Audit is a lot like Traveling with Kids

Even as my kids get older, getting out the door still takes too long and there is way too much yelling (or so my kids tell me).  Everyone knows what they need to do to get ready, what they need to bring, and when we’re leaving. Yet when the time comes to depart for our winter getaway, our final check reveals that my son didn’t pack any socks and my daughter packed for the right number of days...

Read More

Technical Assessments: Improved Budget Strategy and IT Control

It’s that time of year for many organizations.  “What are we going to do next year and what will cost?”   Often, trying to determine where to allocate resources, particularly as it related to technology, can be a challenging ordeal.  “Should I keep that device after it’s out of warranty?  Do I really need additional storage based on current projections? …

Read More

Moving Domains in Azure

Azure Active Directory: One to rule them all West Monroe Partners Performance Services team partners with organizations to help manage their infrastructure and organizational technology environment.  For many organizations, Active Directory is central to operations, providing administration for user credentials and application access.

Read More

Is your IT service provider a Vendor or Partner?

What kind of relationship do you have with your IT service providers?  Many organizations make the mistake of choosing an IT service vendor and not an IT service partner.  West Monroe Partners’ Performance Services strives to build partnerships, not just a contract driven support relationship. Service providers in the traditional sense have been vendors. …

Read More

Performance Services: A combined distributed and centralized service desk can lead to better customer service

Businesses choose to outsource IT services for many reasons that range from quality to cost to focus.   The Performance Services (“managed services”) team at West Monroe Partners helps clients by outsourcing applications and infrastructure management.   A key component of our offering is our Service Desk which is our face to our client’s employees and in some cases, our client’s...

Read More

Enterprise platform adoption: Engaging power users to help drive organizational change

As mentioned in our previous blog post, West Monroe Partners Performance Services practice is deploying ServiceNow to improve our service offering to our clients. Even before we complete our rollout, client enthusiasm is high, and a number have already volunteered to act as early adopters. On the surface, it would seem like the largest hurdle to clear would be getting clients to ‘buy in’ to...

Read More
Phone: 312-602-4000
Email: marketing@westmonroepartners.com
222 W. Adams
Chicago, IL 60606
Show Buttons
Share On Facebook
Share On Twitter
Share on LinkedIn
Hide Buttons